Program Manager

We are seeking a highly organized and detail-oriented Program Coordinator to support a Program Manager and multiple Project Managers in the delivery of a large-scale bank branch construction program across the Southeast United States.

This role is critical to ensuring program consistency, operational efficiency, and communication flow across a portfolio of concurrent ground-up retail construction projects. The Program Coordinator will act as the central hub for coordination, reporting, documentation, and process adherence, enabling the program team to execute effectively and align with broader business objectives.

The ideal candidate thrives in a fast-paced, multi-project environment and brings strong administrative, analytical, and communication skills to support program-level execution.

Key Responsibilities:

Program Coordination & Administration

• Support the Program Manager in coordinating activities across multiple construction projects to ensure alignment with program goals and timelines
• Maintain centralized program documentation, including schedules, budgets, reports, and governance materials
• Assist in the development and enforcement of standardized program processes, templates, and tools
• Coordinate program-level meetings, including agendas, minutes, and action item tracking

Project Support

• Provide administrative and coordination support to Project Managers across multiple active job sites
• Track project milestones, deliverables, and key deadlines across the portfolio
• Assist with project setup, closeout documentation, and compliance tracking
• Monitor and follow up on task assignments to ensure timely completion

Reporting & Data Management

• Compile and distribute regular program reports on schedule, budget, risks, and overall performance
• Maintain dashboards and tracking tools for KPIs, project status, and portfolio health
• Ensure data accuracy and consistency across all reporting platforms
• Support preparation of executive-level presentations and updates

Financial & Budget Tracking

• Assist in tracking program budgets, commitments, and expenditures across projects Support invoice processing, purchase orders, and financial documentation
• Coordinate with finance teams to ensure alignment on capital allocation and reporting

Vendor & Stakeholder Coordination

• Coordinate communication with vendors, consultants, and internal stakeholders
• Maintain vendor documentation, contracts, and compliance records
• Support vendor onboarding and performance tracking processes

Risk, Issue & Change Tracking

• Maintain logs for program-level risks, issues, and change requests
• Track mitigation actions and escalate concerns to the Program Manager as needed
• Support change management documentation and communication efforts

Process Improvement & Governance

• Assist in implementing and maintaining program governance frameworks
• Identify opportunities to improve workflows, reporting, and coordination efficiency
• Ensure adherence to established standards for scheduling, budgeting, and documentation

Qualifications:

Education & Experience

• Bachelor’s degree in Construction Management, Business, Real Estate, or related field preferred
• 2–5 years of experience in project coordination, construction administration, or program support
• Experience supporting commercial real estate or retail construction projects strongly preferred

Skills & Competencies

• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities across a portfolio of projects
• Proficiency in project management and reporting tools (e.g., Microsoft Project, Excel, Smartsheet, Procore, or similar)
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to work both independently and collaboratively in a team environment
• High level of professionalism and customer service orientation

Additional Requirements

• Willingness to support a geographically dispersed team across the Southeast U.S.
• Occasional travel may be required (up to 10–20%)