Position Title:
Program Manager, Graduate Business AdmissionsTime Type:
Full timePosition Summary and Qualifications:
The Program Manager of Graduate Admissions leads all support efforts for prospective and new students in the MBA and Master of Science Programs at the Haub School of Business. The incumbent will significantly contribute to new student enrollment, student retention, and persistence by serving as the primary support contact for admissions inquiries, academic advising, course registration, new student onboarding and orientation, international student support, and other initiatives that enhance the student experience.Essential Duties and Responsibilities:
Contribute to planning, coordinating, and supporting all graduate admissions activities in collaboration with the Graduate Admissions Team.
Assist the Associate Director of Graduate Admissions to manage applicant life cycle, including the development and execution of recruitment strategy, for graduate business applicants through enrollment.
Serve as the main point of contact for prospective students in the Master of Science, Professional MBA, and Graduate Certificate Programs.
Manage the inquiry pipeline to deliver timely and effective communication to prospective students in order to maintain engagement and drive application and enrollment.
Collaborate with MBA and MS admissions staff to address applicant curriculum questions and manage campus visit requests.
Utilize data and best practices to inform admissions planning, service delivery, and decision-making.
Collaborate with the Associate Director of Graduate Programs to ensure communication plans and email campaigns accurately represent programmatic offerings and student support.
Meet MBA and MS programs enrollment goals established by the Director and Dean’s office.
Support Graduate Admissions team with outreach efforts and events. Cultivate relationships with prospective students through the development and facilitation of Open Houses, virtual information sessions, classroom visits and one-on-one visits
Support graduate international student enrollment efforts across the university, including communications to prospective students and applicants, assisting with transcript evaluations, and being trained as a Designated School Official (DSO).
Secondary Duties and Responsibilities:
Collaborate on special projects with team members from the Master of Science and Professional MBA Programs.
Oversee and support graduate student programming and networking opportunities.
Perform other duties as assigned by the Director.
Minimum Qualifications: (Education/Training and Experience)
Required:
2-4 years of experience in higher education.
Demonstrated ability to quickly learn new systems and processes.
Proven success in providing exceptional high-level customer service.
Experience being adaptable, patient, and a self-starter.
Excellent communication and interpersonal skills.
Ability and desire to work with diverse student groups.
Knowledge of and commitment to the mission of Saint Joseph’s University.
Preferred:
Master’s Degree, preferably MBA or M.S.
Previous professional experience working with graduate students.
Proficiency in using computer applications for communication, data management, basic graphic design, data reporting, mail merging, and budget review/analysis.
Experience with or interest in international student enrollment.
Physical Requirements and/or Unusual Work Hours:
Some evening hours are necessary.
Some travel is required.
Saint Joseph’s University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about – and to make a positive contribution to – our mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE
Saint Joseph’s University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail titleix@sju.edu, visit Campion Student Center suite 243, or call 610-660-1145. To learn more about the University’s Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University’s response to reports and/or formal complaints, please visit www.sju.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.
Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is:
$48,175.00 - $52,600.00