Program Manager, Facilities

Position Title: Program Manager, Facilities

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Director, Facilities

Location of Work: Banff, Alberta, hybrid options available with a minimum in office commitment per week.

Terms of Employment: Full-time, year-round

FLSA Status: Exempt

Number of Positions: 1

Direct Reports: 0

Date of Last Review: November 2025

Desired Start Date: December 2025

Posting Close Date: December 2, 2025

Position Overview

The Program Manager, Facilities will manage facilities department programming on a day-to-day basis while providing operational support to the completion of projects and administrative responsibilities.

This focused worker will use their clear and concise communication skills to lead programs, department tasks, and general project problem solving. They will use their keen attention-to-detail skills to build & implement procedures, data spreadsheets, schedules, as well as plan training and events. This role calls for regular troubleshooting for a variety of departmental and company-based programs, including the AB & BC based Occupational Health and Safety Committees and the company-wide Isolated Worker Program.

Role and Essential Responsibilities

• Work with senior leadership to build a culture that prioritizes all aspects of safety, the best possible experience for our employees and guests, recognizes our responsibility to the communities and mountain environment we are so privileged to operate in, and achieves leading financial results.
• Help develop and implement strategic goals and objectives aligned with the overall CMH business strategy. 
• Develops and implements key performance objectives to meet business and guest expectations and optimize employee productivity in line with business growth.
• Plans and participates in meetings with key leadership and project teams as and when necessary and provides necessary inputs for the timely completion of tasks. 
• Prepare documents, spreadsheets, and reports to manage approved department program needs.
• Collaborate with managers, departments, and key stakeholders associated with the Facilities department.
• Function as the lead contact for all day-to-day facility needs at both CMH office locations (Banff, AB).
• Function as the primary contact managing all contract and service agreements for head office facilities.
• Research and evaluate vendors & suppliers for cost, selection, and service in support of operational needs.
• Function as the go-to support contact for the frontline Facility Maintenance Technician team as required for department inquiries, updates, and programming, specifically the CMH Facilities SharePoint site.
• Participate in company capital planning, lead projects as assigned.
• Participate in the annual budgeting exercise for both capital and operating expenditures (CAPEX/OPEX).
• Prepare/present for approval, budget forecasts for CMH head office facilities annual expenses.
• Function as the day-to-day lead for the AB Occupational Health and Safety Committee. Support and guide the BC based committee.
• Support and develop CMH policies pertaining to Occupational Health and Safety requirements, WorkSafe BC, AB WCB and related safety programs.
• Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.
• Help develop and support implementation of OHS, sustainability, and DEI initiatives.
• Train, participate in and provide support, as required, during emergency response situations.

Minimum Qualifications

• Post-secondary education related to facility maintenance, project management, or logistics.
• High-level proficiency in Microsoft Office including Outlook, Excel, and Word, essential.
• Practical, firsthand experience with project management and/or logistics.
• 2+ years experience with data entry, document creation, scheduling exercises, and general construction practices and standards.
• Valid driver’s license with clean driver’s abstract from the last 5 years.
   

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Proven ability to solve problems in a timely manner.
• Demonstrates the confidence to question existing policies and procedures constructively, while showing full support and alignment once final decisions are made.
• Demonstrates integrity, discretion, critical thinking, adaptability, and effective problem solving.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Is organized with clear attention-to-detail, with strategic planning skills and abilities.
• Able to communicate at a high level in a clear, effective, and timely manner.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks and responsibilities in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.

Working Conditions

• Able to lift, carry, or otherwise move and position up to 30 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a regular basis.
• This position requires you to work on evenings, weekends, and holidays based on the needs of the business.
• This position will require frequent travel to CMH areas, as well as other business-related travel.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided including an attractive base salary which is based upon qualifications, experience, and skill set, as well as an annual incentive program. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefits.
• Group Savings Plan.
• Paid Personal/Sick and Vacation days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**

Please note: An internal candidate has expressed interest in this role. We remain committed to a fair and competitive hiring process and welcome applications from all qualified individuals.