K health

Program Manager, Enterprise Delivery

New York, NY Full Time

Who we are:

Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes. K Health's virtual primary care platform is enhanced by an AI copilot to complete the initial patient intake, summarizing relevant history from the EMR, and generating “the perfect note” to reduce the time providers spend on basic data collection and non-clinical tasks. Unlike other virtual medicine companies, K Health delivers comprehensive, longitudinal primary care in a virtual setting, enabling our clinicians to be true primary care providers without sacrificing scope of practice or continuity of care. 

As a venture-backed startup trusted with nearly $400 million in funding and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We are expanding our partnerships with major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology. Our providers are credentialed at these renowned academic health systems and adhere to their clinical guidelines, ensuring patient-first, evidence-based care. Fully integrated into Epic, our AI platform enables K Health to operate as an extension of existing healthcare systems, benefiting from a built-in network of specialists and social services to seamlessly serve patients within those communities. Our unique care delivery model enables our providers to deliver the same high-quality, accessible care to a mixed-payer population, including those with commercial insurance, Medicare, and Medicaid.  

Join us in our mission to deliver smarter, simpler healthcare of the future - today!

About the role:

K Health is seeking a dedicated Program Manager to serve as the single point of accountability across the full program lifecycle, ensuring disciplined handoffs from Business Development and Legal into structured implementation and steady-state governance.

This role exists to anchor delivery for our health system partners end to end for implementation, while simultaneously ensuring tight internal coordination across Product, Engineering, Clinical, and Operations Teams. It creates scale, repeatability, and operational rigor across credentialing, technical integrations, governance setup, and go-live orchestration, reducing execution risk and enabling consistent, high quality partner outcomes.

This role requires onsite presence 4 days a week in our New York City office.

What you will do:

Program Execution & Delivery

  • Support full lifecycle implementation of enterprise partnerships, translating commercial terms and agreements into operational plans
  • Coordinate delivery milestones across technical integration (EMR/IT), clinical and operational processes, and future innovation
  • Manage detailed project plans, track dependencies and deliverables, and ensure decision gates are met before transitions between phases

Cross-Functional Coordination & Handoffs

  • Facilitate structured handoffs between Business Development, Program Delivery, & Enterprise Support
  • Serve as the central point of coordination across internal stakeholders (clinical ops, product/tech, compliance, operations) to align priorities and resolve execution issues
  • Maintain clear documentation of roles, timelines, deliverables, and ownership throughout the program lifecycle

Governance, Risk & Performance

  • Identify, track, and escalate program risks and blockers; recommend mitigation plans
  • Drive readiness assessments and readiness checklists for go-live cutovers

Stakeholder Communication

  • Prepare and deliver structured status updates, risk briefings, and program reports to Sr. leadership
  • Manage ongoing communication with external partners during implementation phases where appropriate

What we’re looking for:

  • Bachelor’s degree in Business, Healthcare Administration, Project Management, or related field (or equivalent experience)
  • 1-2 years of program or project management experience, preferably in consulting, healthcare, health tech, or complex cross-functional delivery environments
  • Applies working knowledge of AI/ML and generative AI to drive cross-functional delivery of AI-enabled products
  • Demonstrated ability to manage multi-workstream programs with competing priorities and dependencies
  • Strong stakeholder management skills with the ability to influence across functions without direct authority
  • Excellent organizational, communication, and risk management skills
  • Proven track record driving programs with disciplined governance, on schedule and within scope

Bonus:

  • Experience with health system implementations and enterprise delivery models
  • Familiarity with EMR/IT integrations 
  • PMP, PgMP or similar program management certification
  • Experience with or exposure to AI/ML products in an enterprise context

Benefits & Perks:  #LI-Hybrid

  • Hybrid work schedule with weekly lunches and stocked fridges 
  • Monthly social committees for company events
  • 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days 
  • Stock options for every full-time employee 
  • Paid parental leave
  • 401k benefit
  • Commuter Benefits 
  • Competitive health, dental, and vision insurance options 
Compensation:
$80,000$90,000 USD

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.