Program Manager, Disaster Recovery

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:

Regular

Job Description :

Disaster Recovery Program Manager

Position Summary

Oversee and enhance Cogeco's Disaster Recovery Program, focusing on security resilience and automation to mitigate advanced, AI-driven threats. Drive the integrated Business Continuity Planning (BCP), Business Impact Analysis (BIA), and Disaster Recovery (DR) programs, ensuring rapid and effective recovery from technology interruptions and security-driven events.

Key Responsibilities

• Strategic Resilience & Automation: Lead the standardization, simplification, and automation of DR processes (cloud and on-prem), leveraging consolidated and automated DR technologies.
• Threat Mitigation & Design: Partner with Architects (network, application) to ensure DR designs incorporate advanced security controls, such as Zero Trust, and recommend disaster avoidance enhancements.
• BCP/BIA Ownership: Lead all Business Impact Analysis (BIA) and BCP development activities, establishing Recovery Time/Point Objectives (RTO/RPO) and maintaining comprehensive documentation.
• Testing & Validation: Organize and coordinate regular DR testing, validating plans and analyzing and documenting technology-to-business DR dependencies.
• Process Refinement: Audit, update, and streamline DR/BCP restoration processes to specifically address security-driven events, requiring close alignment with InfoSec for advanced incident detection and mitigation.
• Infrastructure Oversight: Review critical systems infrastructure upgrades and enhancements to ensure alignment with defined BCP/DR strategies and RTO/RPO requirements.

Essential Qualifications

Academic Training: Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience.

Work Experience: 10+ years in IT, with a minimum of 5 years dedicated experience managing integrated Disaster Recovery and Business Continuity Planning (DR/BCP) programs; proven experience writing and maintaining technical documentation.

Technical Expertise: Strong knowledge of IT architecture (servers, network, cloud—GCP preferred), process implementation methodologies (e.g., ITIL), and expert-level knowledge of BCP and Business Impact Analysis (BIA) methodologies.

Core Competencies: Exceptional program management and leadership skills; demonstrated ability to conduct risk/failure point analysis on complex system designs; strong communication and proven ability to drive cultural change across technology and business teams.

Scope of work: this position will oversee a team of 3 internal resources resources

You’ll benefit from:

• Flexibility: Yes, we think that what you do matters. At work and at home.

• Fun: We laugh a lot, it makes every day brighter.

• Discounted services: We provide amazing services to our clients, and you’ll get them at home, because you deserve them.

• Rewarding Pay: Let's be honest, everybody likes to make a good salary. We offer attractive compensation packages, and it comes with a great culture.

• Benefits: We’ve got you covered.

• Career Evolution: Join us and we will give you the tools to achieve your career goals!

• Technology: You have a passion for technology? Excellent, we do too. Here, you will manage, influence, play, create, fix, and shape the industry.

#LI-KN1

#LI-Hybrid

Location :

Burlington, ON

Company :

Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com