Program Management Officer

Program Management Officer

Department: Department of Veterans Affairs

Location(s): Chicago, Illinois

Salary Range: $140604 - $182790 Per Year

Job Summary: This position is organizationally aligned within the Health Administration Service (HAS) under the Office of the Assistant Director at Jesse Brown VA Hospital, Chicago, IL. This position serves as the Department Head to the Health Administration Service at Jesse Brown VA Hospital.

Major Duties:

• MAJOR DUTIES: Supervisory/Program Management: Manages the procedural, legal, and administrative requirements relating to the care and treatment of VA as both inpatients and outpatients to achieve the maximum utilization of treatment and care facilities. Manages personnel utilization, develops and incorporates performance standards, evaluates members of HAS staff, provides counseling for position advancement or to correct deficiencies, and instantiates the reassignment or removal of personnel, as required. Oversees the formulation and issuance of policies that relate to the areas of sound patient administration practices, defining responsibilities for carrying out specific functions, provides recognized authority consistent with applicable law, and facilitating decisions to promote consistency of patient care applications across organizational lines. Serve as a key subject matter expert (SME) for national or VISN-wide projects. Supervises the Department Head Office, Ambulatory Care & Processing Division, Health Information Management Division, and Ward Administration Division Officers. Provides access related consultative services to the VAMC, VISN and National leadership. Works with the National Program Office, in collaboration with VAMC Service Lines, to review and develop national guidance and policies that will facilitate standardized processes. Reviews and provide input on nationally issued regulations and policies for VA-wide implementation, utilizing local leaders and communication strategies. Quality/Productivity Goals: Advises the Assistant Director and hospital leadership on the minimum standards for quality and productivity, and the direction of program implementation while exercising contact and control of each division through subordinate leaders. Oversees the operation, maintenance, periodic review and revision of a reliable system of internal controls to ensure that clinical and administrative activities are in compliance with national, agency, accrediting authority and regulatory requirements. Identifies and mitigates potential problems before they occur through such avenues as informal meetings, membership on committees, reviewing statistical data, monitoring occurrences screens, incident reports, procedural case reviews, and others. Uses advanced principles and strategies for access-to-care improvement to review and provide guidance to facility leaders. Analyzes and interprets complex data, and researches and prepares comprehensive reports for directorate and facility leaders. Direction/Long-Range Planning: Coordinates the development of both long and short-range plans for HAS by assessing departmental needs based on constant communication with division leaders. Develops flexibilities in operations and cost-effective approaches to ensure Veteran and incumbent satisfaction. Advises the directorate and facility leadership on decisions, directives, and policy changes that directly affect patient care and oversees their execution through division officers. Develops, evaluates, and modifies organizational structure and systems to achieve program goals and recommends them to facility leadership. Budget Guidance and Administration: Oversees the budget and makes recommendations directly to directorate leadership regarding the distribution or redistribution of resources based on a comprehensive awareness of the needs of each division. Implements, monitors, and adjusts the budget to effectively operate the department while maintaining budgetary constraints and accomplishing the departmental mission with the greatest cost-efficiency. Develops and implements systems and procedures for improving cost-effectiveness and productivity. Certifies reconciled payment charges in Integrated Fund Distribution, Control Point Activity, Accounting and Procurement (IFCAP) within 14 calendar days of cardholders' reconciliation. Work Schedule: Monday- Friday 7:30am- 4:00pm Telework: Ad-Hoc Virtual: This is not a virtual position. Position Description/PD#: Program Management Officer/PD252590 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/13/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness and management processes; comprehensive knowledge of the requirements of healthcare delivery systems goal and objectives; comprehensive knowledge of administrative laws, policies, regulations and precedents applicable to the administration of one or more programs; skill in oral and written communications to establish and maintain effective work relationships with a broad range of people that often have divergent viewpoints and conflicting priorities; ability to present highly complex data and information to audiences of senior managers and executives, as well of members of the public; knowledge of agency regulations and guidelines; ability to use judgement and discretion in determining intent, and interpreting and revising existing policy and regulatory guidance for use by others within or outside the employing organization. You will be rated on the following Competencies for this position: Accountability Analytical Thinking Data Management Leadership Organizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: There is a certain mobility factor associated with this position in physically visiting areas for observation or problem-solving on-site locations. The majority of work is performed in an office setting, and mostly sedentary, requiring standing, ambulation, bending, and light lifting. The incumbent must be able to deal with emergency situations and function calmly under stress in both public and private settings. Working Conditions: Work is typically performed in an adequately lighted and climate-controlled office setting. The incumbent may experience some exposure to communicable diseases. Some travel may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/13/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12900394. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-03-13