Program Management Associate

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Program Management Associate

PRIMARY PURPOSE: To serve as a communication resource between clients, unions, company offices, and shareholder groups; to identify methods of reducing risk cost for clients through analysis and evaluation of conditions and practices; to measure and evaluate program effectiveness; and to provide coordination between client programs and company program standards.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Communicates vital information between clients, company, and shareholder groups.
• Coordinates client programs and services with company programs and standards of service.
• Analyzes loss report information; makes recommendations for improvements.
• Evaluates conditions and practices; makes recommendations for procedural improvement.
• Measures and evaluates effectiveness of programs.
• Identifies trends; recommends methods for reducing risk cost for clients.
• Accompanies client representatives to client sites to direct or train client management staff.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.

Experience

Four (4) years of related work experience or equivalent combination of education and experience required to include two (2) years of workers' compensation claim experience. Risk control experience preferred.

Skills & Knowledge

• Knowledge of claims management processes and procedures
• Knowledge of risk control in an insurance industry
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to manage multiple projects and set priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

 TAKING CARE OF YOU BY

•  We offer a diverse and comprehensive benefits package including:
  • Three Medical, and two dental plans to choose from.
  • Tuition reimbursement eligible.
  • 401K plan that matches 50% on every $ you put in up to the first 6% you save.
  • 4 weeks PTO your first full year.

NEXT STEPS

If your application is selected to advance to the next round, a recruiter will be in touch.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.