Who We Are
ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.
We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We’re always looking for outstanding people to join our mission!
About the Role
The Program Lead of Vendor Management is responsible for owning and operating the company’s vendor management program across a diverse, externalized supply base. In an asset-light operating model, this role ensures that critical third-party vendors consistently meet commercial expectations, while also delivering on the company’s social, environmental, quality, and ethical standards.
This role serves as the primary point of accountability for vendor governance—managing relationships, performance, risk, and continuous improvement—while partnering closely with procurement, quality, legal, finance, and operations teams. The role requires strong vendor management, negotiation, and stakeholder management skills, paired with a deep commitment to integrity and compliance. The role reports into the Senior Director of Impact and Sustainability, with close relationships with General Counsel and finance leadership.
Key Responsibilities
Vendor Management & Governance (Primary Focus)
•Own the end-to-end vendor management program for external suppliers, co-manufacturers, and service providers in an asset-light model
•Develop, maintain, and enforce vendor standards, contracts, and performance expectations across social, environmental, quality, and ethical dimensions
•Lead vendor onboarding, classification, ongoing performance management, and offboarding processes
•Serve as the primary owner of vendor scorecards, business reviews, and corrective action plans
Vendor Relationship Management & Negotiation
•Lead or support commercial and non-commercial negotiations related to standards, corrective actions, remediation timelines, and continuous improvement commitments
•Partner with senior leaders to assess trade-offs between cost, risk, performance, and values
•Drive alignment between contractual terms and operational reality
Risk Management & Issue Resolution
•Identify, assess, and escalate vendor-related risks across compliance, reputation, continuity of supply, and performance
•Lead response and remediation efforts for vendor non-compliance, audit findings, or emerging risks
•Coordinate cross-functional decision-making on vendor performance issues, including potential exits or escalations
B Corp, Compliance & Standards Alignment
•Ensure vendor management practices align with B Corp standards and other relevant certifications or regulatory requirements
•Own documentation, evidence collection, and reporting related to vendor compliance for audits and assessments
•Monitor evolving standards and expectations and translate them into vendor requirements
•Support Sr. Director, Impact and Sustainability, in setting goals with critical vendors related to the material risk and opportunities in our supply chain
Cross-Functional Coordination & Reporting
•Partner closely with procurement, quality, legal, finance, operations, and marketing to ensure consistent and credible vendor governance
•Prepare executive-ready reporting on vendor performance, risk, and improvement initiatives
•Support alignment between vendor practices and external-facing claims or commitments
Continuous Improvement & Program Maturity
•Design and implement improvements to vendor management systems, tools, and processes as the company scales
•Benchmark vendor management best practices and recommend enhancements to strengthen accountability and resilience
•Support the evolution of vendor strategy in alignment with company growth and risk profile
Requirements
•5+ years of experience in vendor management, supplier governance, procurement, or related fields
•Demonstrated experience managing external vendors in an asset-light or outsourced operating model
•Proven negotiation experience with third-party vendors, including performance, remediation, and contractual discussions
•Experience building or operating vendor scorecards, audits, or performance management systems
•Strong understanding of risk management, compliance, and cross-functional decision-making
• Excellent stakeholder management skills
•Strong written and verbal communication skills
•Ability and willingness to commute to our Watertown, MA office 1-2 times per week
Preferred Qualifications
•Experience in food, agriculture, or complex supply chains
•Experience working in or with certified B Corporations
•Commercially minded with strong judgment and pragmatism
•Comfortable navigating tension between cost, speed, and standards
•Systems-oriented and detail-driven, with the ability to scale processes
•Experience with DocuSign
•Experience leveraging AI to improve processes, systems, etc.
Why This Role Matters
This role is foundational to protecting and advancing the company’s credibility as a pioneer in the meat and seafood industry and ensuring our ability to mitigate risks and identify opportunities through our asset-light business model. By ensuring that commitments are governed with rigor and executed consistently, this role enables the company to lead with integrity—internally and externally.