JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are seeking an experienced Program Coordinator to join our Global Account Management (Leadership Capabilities) team to implement a new Leadership Capabilities program. You will help design and execute a world-class leadership development initiative, building exceptional capabilities for our Account Management community. This role is vital for developing future-ready leaders who drive performance, inspire inclusive teams, and thrive in complex environments while exemplifying JLL’s culture and leadership behaviors. The area of work is very unique and requires substantial expertise in Work Dynamics and account management operations.
Key Responsibilities
Product Design & Development
- Design and implement a multi-faceted Leadership Capabilities program focused on soft skills for Account Directors, including:
- Skills training
- Individual coaching
- Action learning projects
- Networking facilitation
- Support delivery of program elements such as executive presence, structured communication, professional etiquette, problem-solving rigor, business chemistry, client partnerships, change management, negotiation, conflict resolution, inclusive leadership, and high-performance coaching.
- Execute content and structure as designated by Product & Design Lead.
- Manage all operational processes related to the program.
- Integrate digital learning tools to create a blended, scalable, and personalized solution.
- Facilitate program sessions and track participant progress.
Cross-functional Collaboration
- Partner with GAME Product & Design Lead, Regional Leads, and L&D to deliver programs as needed.
- Collaborate with L&D, HR, and REMS business partners to define program requirements and prioritize features.
Program Management & Analytics
- Define and track key success metrics to measure impact and effectiveness.
- Manage project timelines to ensure timely delivery of all program elements.
Facilitation & Support
- Oversee the nomination process with Business, L&D, and HR.
- Manage program components, including:
- Workshop facilitation
- Leadership coaching network coordination
- Executive coaching initiatives and 360° feedback processes
Requirements
- Experience in program coordination or leadership development, preferably within global or complex corporate environments.
- Strong knowledge of Work Dynamics and demonstrated understanding of account management operations.
- Proven ability to design, implement, and manage multifaceted learning and development initiatives.
- Excellent stakeholder management skills with experience collaborating across HR, L&D, and business teams.
- Ability to facilitate workshops, coordinate coaching networks, and track program outcomes effectively.
- Strategic thinking, strong communication, and executive presence to represent program value and drive engagement.
What You Can Expect from Us
- Contract of employment
- Benefits package (private healthcare, cafeteria system, life insurance)
- Hybrid work possibility (3 days from the office per week) in an attractive Warsaw Spire location near the subway
- Opportunity to demonstrate your own initiatives in a multinational company with great long-term career prospects
- Access to training and development programs
- Friendly and supportive company culture
Location:
On-site –Warsaw, POL
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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