Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
The Program Coordinator is responsible for supporting administrative, academic, and operational processes of the Master’s of Science programs in Environment and Sustainability Management, and Climate, Environment and Health, two joint graduate degree programs offered by the Earth Commons in partnership with the School of Business and School of Health respectively. These include: commitment to student success as part of an equitable and diverse community; academic planning, and administration; providing admissions support to applicants as well as supporting academic affairs / student services to enrolled students; co-curricular and faculty support; event support; and general administrative operations for the programs.
The Program Coordinator is the primary point of contact for all students and is responsible for day-to-day, on-the-ground activities to manage and maintain a successful and vibrant program. The Program Coordinator works closely with the program teams to implement policies and procedures and to evaluate initiatives designed to enhance the student experience. Specific duties include, but are not limited to: leading the registration process; auditing students’ degree progress; preparing grade reports and class ranks; and developing and executing program events including New Student Orientation. Because the Program Coordinator will interface with and provide comprehensive support and resources to all students, the Coordinator will also be a liaison between the students and university support (e.g., Office of Financial Aid, Student Accounts, Office of Global Studies, JOGS, ECo, SoH, MSB, University Registrar, Academic Resource Center, Counseling and Psychiatric Service). The Program Coordinator will also work closely with other academic units and participate in program review.
Work Interactions
The Program Coordinator will be the main point of contact for students, faculty, and staff regarding the day-to-day execution of the MS-ESM and CEH programs. S/he will report to the Associate Director for Graduate Program Operations for the day-to-day operations with dotted line reporting to Program Directors. This position will work closely with faculty and with all functional areas within the JOGS, ECo and colleagues in MSB and SoH. This position will not have direct reports, though may manage student workers hired by the Programs.
Requirements and Qualifications
Bachelor’s degree required;
3+ years of work experience, preferably in higher education
Commitment to student success as part of an equitable and diverse community
Exceptional communication skills
Ability to manage multiple projects within shared timeframes
Ability, adaptability, and flexibility to work across various departments, schools, and reporting structures
Ability to adapt to changes in technology as well as the policies and procedures that support activity at the university
Understand appropriate and confidential file management, communication, and storage
Experience working with and supporting students and faculty
Exceptional customer service skills, strong interpersonal, leadership, decision-making, and problem-solving skills
Self-starter and comfortable making and communicating difficult decisions
Ability to plan and coordinate orientation and other activities related to the program
Interest in and mindset to work across sectors and academic disciplines, especially sustainability, environment, and business
Knowledge of the following applications: Google Apps, Microsoft Office, Adobe Acrobat Pro, WordPress or other web editing tools, Banner/Cognos or other student information systems, slate or other student admissions systems, and Workday
Work Mode Designation
This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$44,022.00 - $73,406.80Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.