Ann & Robert H. Lurie Children's

Program Coordinator

Lincoln Park, Chicago, IL Full time

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Outpatient Services at 1440 N Dayton

Job Description

Job Summary

This position supports the Department of Psychiatry, under the direction of the Manager of Operations for Collaborative Care (CC), the individual is responsible for planning, implementing, and evaluating collaborative care initiatives. 

This key role involves: 

  • Documenting treatment plans and communicating patient needs across caregivers and providers.

  • Providing patient care management services, including outreach and resource allocation.

  • Maintaining a patient registry and tracking health outcomes.

  • Coordinating multidisciplinary teams and managing project materials.

  • Facilitating data collection and reporting to demonstrate impact.

  • Outreach to patients on an assigned caseload

  • Patient Registration and appointment scheduling

  • Completing intake forms and screening tools

  • Coordinating with the patients PCP and mental health providers. Tracks and records referrals and evaluations flowing through the program.  

  • Facilitating patient engagement and follow-up care

  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments as indicated.

  • Supports the submission of reports to external entities, including funders, Office of Sponsored Projects, Foundation

  • Coordinates staff meetings, creates agendas, keeps minutes and action items.

  • Provides administrative support to the CC providers/faculty.

  • Develops and maintains CC dashboards.

  • Supports the department’s (CC) newsletters -works with staff members to plan and develop content including the identification of staff, and/or or programs to be featured, assembles and organizes related content, and coordinates distribution.

  •  Prepares, composes, and distributes routine correspondence, memoranda, meeting minutes, and other documents for CC programs.

  • Assumes other administrative responsibilities as may be assigned from time to time by the leadership of the Department/CC

BHCM specific functions

  • Systematically track treatment response and monitor(patients for changes in clinical symptoms and treatment side effects or complications.

  • Under the direction of the CC Medical Director, will supporting psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.

  • Provide patient education 

  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate and as directed by CC clinical leadership. 

  • Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicating resulting treatment recommendations to the patient/patient’s medical provider.

Minimum Requirements:

  • Bachelor's degree required.

  • Two (2) years of experience in Human Resources, Organizational Development, Healthcare Administration, nonprofit management or related field preferred but not required.

  • Excellent writing and interpersonal communication skills required; some grant writing experience preferred.

  • Proficient with Microsoft computer software applications, working knowledge of content management and publishing, software, and database technologies.

  • Ability to work independently with limited supervision.

  • Organizational skills: Ability to establish priorities and react promptly to a large variety of requests and needs, sometimes in stressful situations.

  • High level of attention to detail; ability to multi-task.

Shift: Monday - Friday / 8am-4pm

Education

Bachelor's Degree: Health Administration (Required)

Pay Range

$59,280.00-$96,928.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

  • Supplemental Life, AD&D and Disability

  • Critical Illness, Accident and Hospital Indemnity coverage

  • Tuition assistance

  • Student loan servicing and support

  • Adoption benefits

  • Backup Childcare and Eldercare

  • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

  • Discount on services at Lurie Children’s facilities

  • Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

 

Lurie Children’s and its affiliates are equal employment opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org