Program Analyst

Program Analyst

Department: Department of Veterans Affairs

Location(s): White City, Oregon

Salary Range: $74678 - $97087 Per Year

Job Summary: The incumbent is a Program Analyst for the VA Southern Oregon Rehabilitation Center and Clinics (VA SORCC) aligned under the Supervisory Budget Analyst in the Financial Resource Management Services with primary responsibility for monitoring and coordinating hospital activities to optimize workload capture, resource utilization, information management, revenue enhancement, and Veterans Equitable Resource Allocation (VERA) funding.

Major Duties:

• Major duties include, but are not limited to: Serves as a technical consultant to the Chief Financial Officer, Supervisory Budget Analyst, and hospital leadership providing evaluation, guidance, recommendations, and oversight of activities related to workload capture, resource utilization, information management, revenue enhancement, and VERA funding. Executes responsibilities through analyses, measuring, coordination, planning, administration, development, interpretation, delegation, and good judgment. Serves as a principal advisor to hospital leadership throughout this complex multi mission facility. Conducts studies, analyzes findings, and makes recommendations to management (on a quantitative or qualitative basis) regarding the effectiveness and efficiency of substantive, revenue management program operations in order to meet related goals, mission, and objectives. Extracts clinical and financial data from Allocation Resource Center (ARC), VHA Support Service Center (VSSC) and Managerial Accounting Control Center (MACC) to compile data for managerial reporting activities. Responsible for expert understanding of patient classification to identify historical trends and provide analysis to support anomalies in data. Analyzes data from the VERA model and the Allocation Resource Center to assess whether the facility is being reimbursed appropriately for caseloads across the VERA patient class hierarchies, including validating that patients are appropriately categorized. Develops and implements action plans to ensure that workload capture is appropriate and that patients are categorized into the proper VERA Price Group. Researches and investigates new or improved revenue enhancement practices for application to hospital programs or operations which requires an understanding between the administrative processes and the program's mission. Examines all Price Groups in the VERA model for the uniques at VA SORCC and ensures that the appropriate funding reimbursement occurs for these patients. Coordinates workload, resource use, information management, revenue enhancement, and VERA funding activities through leadership in committees and workgroups by adhoc reporting and working with key stakeholders to achieve appropriate deliverables. Identifies and develops reports required for use in the management and direction of related programs. Works with Compliance Officer and Patient Administration Service to ensure that MCCF collections and Fee Basis controls are in place to support VERA funding. Works directly with Clinical services to provide VERA information and analysis, specifically the changes of VERA Classification revenue to determine the cause and effect of such changes. Provides strategies to the Clinic Services and Leadership strategies to maximize revenue projections. When requested, pulls detailed VERA information for analysis of revenue trends. Provides regular and timely reports on workload capture, resource utilization, information management, revenue enhancement, and VERA funding. Provides additional support to fiscal service to include data extraction, ad reporting and validation of financial data. Analyzes new or proposed legislation or regulations to determine impact on hospital workload, funding, and resources. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm PST Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD902630 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet time-in-grade requirements and specialized experience within 30 days of the closing date of this announcement, 03/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: I have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst. Qualifying experience includes: Consults, advises and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient. Applies statistical analysis and interprets their significance, including validity of measures used to generate outcomes related to patient management systems. Initiate, develop and executes complex projects that support patients health care needs. Examines the need for change throughout the organization, determines what changes need to be aligned, participate on process improvement, root cause analysis and system redesign teams. Identifies problems, analyzes alternatives, and implements effective solutions to enhance efficiency and accuracy in resource allocation. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of successfully completed education and specialized experience that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Only education in excess of a master's or equivalent graduate education may be used to qualify applicants for the GS-11 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. Preferred Experience: Demonstrated experience in data analysis, with the ability to interpret complex data sets and generate meaningful reports. Understanding of VA Operations and Funding Mechanisms. Strong understanding of VA Healthcare operations and the VERA funding mechanism, including knowledge of policy and procedures related to resource allocation within the VA. Proven experience in managing projects from inception to completion, including developing project plans, coordinating team efforts, and ensuring timely delivery of project objectives. Excellent written and verbal communication skills, with the ability to present complex information clearly to various stakeholders. Strong interpersonal skills, with a history of working effectively in cross-functional teams. Proficiency in database management and software such as SQL, MS Access, and Excel for data manipulation and management. Demonstrated ability to identify problems, analyze alternatives, and implement effective solutions. Experience in developing and improving processes to enhance efficiency and accuracy in resource allocation. Familiarity with federal regulations and policies governing the VA Healthcare system, including experience ensuring compliance with these standards. Experience in developing and delivering training programs related to VERA activities and resource allocation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12913199. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 03/23/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-03-23