About Ketch
Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance—while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives.
About the Role
Ketch is seeking a dynamic Customer Experience Consultant to drive successful customer implementations, deliver measurable business value, and serve as a strategic and technical advisor throughout the implementation. In this role, you will guide a variety of customers through onboarding, configuration, system integrations, privacy-program design, and launch execution.
You’ll partner across the Customer Experience team and cross-functionally with Sales, Product, Engineering, and Leadership to ensure customers realize immediate value with their investment in Ketch. This is a technical, high-impact, customer-facing role ideal for someone who loves solution design, problem-solving, and accelerating time to value.
This is a hybrid role 3x a week based in our San Francisco, CA office.