Job title: Professional Business Support (12 Month Secondment / Fixed Term Contract)
Division: Supervision, Policy and Competition (SPC)
Department: Capital Markets
Salary: National (Edinburgh and Leeds) ranging from £25,000 to £28,000 and London from £27,500 to £30,000 (salary offered will be based on skills and experience)
This role is graded as: Professional Support - Corporate
Your recruitment contact is Shafika Shaikh via Shafika.shaikh@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Infrastructure and Exchanges Directorate, the Capital Markets Department focuses on supervision and policy relating to key aspects of wholesale financial markets, including primary markets, credit ratings and benchmark providers, trading conduct and transparency, and wholesale cryptoasset markets.
Role responsibilities
Deliver consistent administrative support to four managers and their teams, ensuring smooth day-to-day operations and enabling leaders to stay focused on priorities
Manage and optimise complex diaries, scheduling meetings, resolving clashes and coordinating with internal/external stakeholders to maximise productivity and minimise disruption
Handle incoming correspondence and queries from firms, including those related to meetings, conferences and events. Providing timely, accurate responses that improve professional relationships
Coordinate travel and meeting logistics, from room bookings to refreshments, to create seamless, well prepared environments that support effective engagement and collaboration
Support onboarding and recruitment processes, ensuring new joiners and staff movers experience a smooth, organised transition that helps them feel comfortable and equipped for their positions
Collaborate closely with other administrators across the department and directorate to deliver consistent service standards and cultivate a supportive, team centred culture
Provide cover and support for other teams and contribute to ad hoc projects, offering flexible, solutions focused assistance that adds value across the organisation
Skills required
Minimum:
Proven experience as a personal assistant, secretary, or in a similar administrative role
Demonstratable experience in computer literacy, including proficiency in Microsoft Outlook
Prior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation with experience managing demanding diary schedules, and prioritising and meeting tight deadlines
Essential:
Effective written and spoken communication abilities that suit various audiences
Confidence in engaging with a wide range of internal and external contacts
Skilled organisational, administrative, and time management abilities
Willingness to manage shifting priorities and situations
Ability to maintain attention to detail when facing tight deadlines
Team-oriented approach, with the ability to efficiently organise tasks and collaborate with others
Benefits
25 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values and culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
Job advert close: 22nd January 2026 at 23:59pm
CV Review/Shortlist: 26th January 2026
First Interview: w/c 2nd February 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.