Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement.
This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners.
The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence.
Operations & Production
Lead daily production operations to meet safety, quality, delivery, and cost objectives
Schedule staffing to meet production demands and optimize labor efficiency
Oversee soil sorting, washing, drying, and finishing processes to ensure productivity and compliance
Monitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughput
Partner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiency
Identify and proactively address bottlenecks and operational challenges
Leadership & Team Development
Supervise, coach, and develop production associates to drive engagement and accountability
Train employees on equipment operation, safety protocols, and standard work procedures
Foster a positive, team-oriented culture with open communication and strong employee relations
Provide performance feedback and support continuous development of team members
Safety & Compliance
Enforce all safety policies and procedures in alignment with OSHA and NOVO standards
Lead safety meetings and promote a strong safety-first culture
Identify hazards and implement corrective actions to ensure a safe work environment
Ensure proper use and maintenance of all equipment
Quality & Performance
Uphold quality standards to meet customer and regulatory requirements
Track and analyze production, safety, and labor metrics
Maintain accurate records for productivity, attendance, incidents, and corrective actions
Support audits, compliance initiatives, and continuous improvement efforts
Administrative & Support Functions
Prepare schedules, reports, and operational documentation
Assist with inventory, purchasing, and budget-related activities
Support Business Manager with plant initiatives and special projects
Step in as needed to support production operations
Required
High School Diploma or GED required; additional education or training preferred
3–5 years of supervisory experience in manufacturing, production, or industrial environment
Experience leading hourly teams in a fast-paced setting
Strong communication, leadership, and organizational skills
Basic computer skills with willingness to learn new systems
Preferred
Experience in industrial laundry, healthcare, or regulated manufacturing environments
Knowledge of production equipment and workflow optimization
Experience analyzing performance data to improve operations and reduce costs
Proven ability to drive productivity and hold teams accountable
Strong problem-solving and analytical skills
Ability to lead in a high-volume, fast-paced environment
Positive, proactive leadership style with a “can-do” attitude
Comfortable giving and receiving feedback and adapting to change
Ability to stand, walk, bend, stoop, push, and pull for extended periods
Ability to lift up to 35 lbs
Ability to work in a noisy, industrial environment
Willingness to work evenings, nights, weekends, and holidays as needed
What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.