Product Support Training Specialist (m/w/d), befristet

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

We are currently recruiting for a

Product Support Training Specialist (m/f/d), fixed-term

Location: Office based Germering or Remote Germering area

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

Location/Division Specific Information:

The Thermo Fisher Scientific HPLC business has been setting decisive and innovative trends for many years in the development, manufacturing and marketing of instruments and software for High-Performance Liquid Chromatography (HPLC).

To support our HPLC Product Support Service Training Team in Germering, Germany, we are looking for a Product Support Service Training Specialist (f/m/d).

A day in the Life:

• Develop, create and maintain technical training materials with focus on our HPLC products
• Plan and conduct online & presence technical trainings for our service organization and internal employees
• International Support of our service organization for resolving technical issues of our analytical instrumentation and conduction tailored service trainings to their local teams.
• Actively repair and refurbish returned instruments, reporting back troubleshooting findings and potential quality issues to the HPLC internal teams.
• Responsible for cross-functional project work and –management (e.g. NPDI, PPI)
• Efficient communication of field feedback to all relevant departments in order to continuously improve our HPLC product and process quality

Keys to Success:

• Master’s or bachelor’s degree in a scientific or technical field with a background in chemistry, biochemistry or related or completed scientific education with work experience in a similar activity
• Some years of experience in HPLC or related analytical sciences
• Hands-on experience with LC/MS systems, Xcalibur™ and/or Chromeleon™ software is desirable
• Advanced experience in adult training, strong presentation skills
• Strong organizational skills, structured working style and attention to detail are key to success
• Affinity to technical contexts, combined with strong critical thinking, problem-solving capabilities, and organizational relations
• Take ownership of tasks and drive them to completion within agreed timelines
• Very good communication skills in German and English
• Experience in project management is an advantage
• Willingness to travel (inter)nationally (up to 25%)

What we offer:

• Employment with an innovative, future-oriented organisation
• Outstanding career and development prospects
• Company pension scheme and other fringe benefits
• Exciting company culture which stands for integrity, intensity, involvement and innovation

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Apply today! http://jobs.thermofisher.com

Agency notice!

Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.