Location: Southern Italy (Mainly Sicily)
Type: Field-based
Travel: 80%
The Job’s Mission
At Stryker, we’re looking for a Product Support Specialist to join our Joint Replacement division, supporting both traditional and robotic-assisted (Mako) procedures.
This is a hands-on, field-based clinical role where you will work directly in the operating room, supporting surgeons and healthcare professionals to deliver best-in-class outcomes. You will play a key role in ensuring procedural excellence, driving adoption of advanced technologies, and supporting the growth of our business in Southern Italy, with a strong focus on Sicily.
Joint Replacement Portfolio:
https://www.stryker.com/us/en/portfolios/orthopaedics/joint-replacement.html
What You Will Do
Provide on-site clinical support in the operating room during joint replacement procedures (manual and Mako robotic-assisted)
Deliver product training to surgeons, theatre staff, and broader healthcare professionals
Support and grow relationships with existing and new customers, ensuring a high level of service
Partner closely with the sales team and Regional Sales Manager to execute local strategy
Manage consignment stock and theatre inventory, ensuring accurate tracking and availability
Lead and support product evaluations, trials, and clinical events
Organize and deliver training sessions, workshops, and product demonstrations
Act as a trusted advisor, communicating product value and clinical application effectively
Monitor customer needs and collaborate with sales to identify new business opportunities
Maintain a structured approach to your territory through daily, weekly, and monthly planning
Minimum Requirements
Bachelor’s degree in a scientific, medical, or technical field
At least 4+ years of experience in healthcare
Experience in orthopaedics
Fluent Italian (C2) and strong English (minimum B2)
Willingness to travel extensively, including frequent flights
Preferred Experience
Experience with orthopaedic implants or joint replacement
Previous exposure to operating room dynamics
Experience in regulated environments (e.g., tenders)
Commercial mindset or prior exposure to sales environments
What Makes You Successful in This Role
Strong interpersonal and relationship-building skills, especially with clinical stakeholders
Ability to navigate complex environments like operating theatres with confidence
Adaptability and resilience in a fast-paced, field-based role
Hands-on, practical mindset with a focus on execution
Ability to align with strategy while managing day-to-day autonomy
Training & Development
Structured onboarding including product training
Opportunity to become a certified Mako specialist
International training exposure
Continuous development within a global MedTech leader
What We Offer
Competitive salary and performance-based bonus structure
Company car with fuel card
Strong career development opportunities (local and international)
Collaborative and high-performing team environment
Why Join Stryker
Stryker is one of the world’s leading medical technology companies, impacting over 150 million patients each year. We combine innovation, technology, and people to improve healthcare outcomes globally.
Travel Percentage: 70%