Product Specialist (Vaccine)

Job Description

Based in Penang (Malaysia), the Vaccine Product Specialist is responsible for driving sales growth, expanding market penetration, and ensuring strong customer engagement across multiple healthcare sectors. This role requires a highly motivated, proactive, and result‑oriented individual who can build strong relationships with healthcare professionals (HCPs), identify business opportunities, and execute sales strategies that support both current portfolio performance and upcoming vaccine launches.

The ideal candidate thrives in a competitive environment, demonstrates strong clinical selling skills, and is aggressive in pursuing sales targets while maintaining strict compliance standards.

Key Responsibilities

Sales & Business Development

• Achieve and exceed monthly, quarterly, and annual sales targets for the vaccine portfolio.
• Aggressively generates new business opportunities across private hospitals, government hospitals, specialist clinics, and GP clinics.
• Conduct effective sales calls, detailing visits, and product presentations to HCPs.
• Identify high‑potential accounts and develop tailored action plans to drive adoption and prescription growth.
• Maintain a strong presence in key accounts through regular engagement, follow‑ups, and relationship building.

Market & Account Management

• Perform territory segmentation, account profiling, and competitor analysis to uncover growth opportunities.
• Execute territory business plans with disciplined tracking and reporting of progress.
• Build strategic partnerships with key decision‑makers, including hospital pharmacists, specialists, pediatricians, O&G specialists, and purchasing units.

Launch Excellence (New Product Launch Readiness)

• Prepare territory for upcoming vaccine launches through:
  • Early customer shaping
  • Medical education
  • Objection handling
  • Drive Uptake
• Drive flawless execution of launch tactics and ensure rapid uptake in priority accounts.

Customer Education & Engagement

• Provide scientific and product education to HCPs, ensuring accurate understanding of vaccine value propositions.
• Organize and support CME programs, scientific meetings, workshops, and digital engagement activities.
• Partner with Medical and Marketing teams to deliver impactful customer‑facing initiatives.

Compliance & Reporting

• Ensure all activities comply with relevant industry regulations, policies, and ethical standards.
• Maintain accurate records of sales activities, customer interactions, and market intelligence through CRM systems.

Requirements

• Bachelor’s degree in science, Pharmacy, Nursing, Life Sciences, or related field preferred.
• Minimum 1–3 years of pharmaceutical or healthcare sales experience.
• Prior experience in vaccines, hospital sales, or multi‑sector coverage is an added advantage.
• Strong sales drive with an aggressive, hunter‑mindset approach.
• Excellent communication, negotiation, and relationship‑building skills.
• Ability to engage confidently with specialists, GPs, pharmacists, and hospital administrators.
• Strategic thinking with strong execution discipline.
• Territory management and business planning capability.
• Resilience, adaptability, and comfort with a fast‑paced environment.
• Proficiency in digital tools, CRM platforms, and virtual engagement channels.
• Possess a valid driving license and willingness to travel extensively across the assigned territory.
• Based in Penang, Malaysia

Required Skills:

Account Management, Customer Needs Assessments, Customer Relationship Management (CRM), Health Economics, Interpersonal Relationships, Lead Generation, Market Analysis, Product Knowledge, Sales Forecasting, Sales Metrics, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Sales Training, Self Motivation, Strategic Selling

Preferred Skills:

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/31/2026

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