Product Solutions & Delivery Lead

Become a part of our caring community and help us put health first
 

About Humana:
Humana is a Fortune 60, publicly traded health benefits company with a long-standing reputation for innovation and transformation. As one of the nation’s largest health benefits organizations, Humana is committed to delivering consumer-focused health solutions that drive positive outcomes for members and communities.

Role Overview:
The Insurance Product Solutions & Delivery team ensures Humana’s insurance products remain competitive, compliant, and aligned with consumer needs. Team members work closely with leaders across the enterprise, supporting timely regulatory filings and partnering with key business units to oversee strategic direction for all insurance products. This Lead/Advisor role provides program management expertise, guiding process improvement and technology adoption, while fostering cross-functional collaboration to advance Humana’s long-term product strategy.

Key Responsibilities

• Serve as a program management leader, establishing frameworks and governance to ensure disciplined execution of product communications and regulatory filings for insurance offerings

• Build and sustain ongoing partnerships with cross-functional teams to document, redesign, and optimize business processes, emphasizing automation, operational efficiency, and scalability

• Lead long-term transformation initiatives to continuously improve the operating model of the Product Solutions team, fostering a culture of process excellence and innovation

• Identify and evaluate new technology solutions and capabilities that support strategic business objectives and enhance product delivery

• Provide strategic oversight and direction for the transformation work intended to improve the creation and delivery of major annual communications and regulatory documentation for insurance products

• Oversee implementation and compliance with corrective action plans, ensuring alignment with federal and state regulatory requirements

• Advise functional teams on product and capability delivery, influencing executive stakeholders on trade-offs impacting risk, compliance, and performance

• Collaborate closely with the Transformation Office to monitor progress and status of high-priority product initiatives, identifying opportunities for sustained improvement

• Prepare and deliver executive-level communications and presentations to report on program progress, transformation outcomes, and strategic opportunities

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s Degree with outstanding academic credentials

• At least 3 years of full-time work experience in consulting, corporate/business unit strategy, or program/project management

• Minimum of 2 years of large-scale project or process improvement work

• Managed care and/or healthcare services work experience

• Strong problem-solving skills with demonstrated ability to perform complex quantitative and qualitative analysis

• Excellent verbal and written communication skills

• Ability to quickly build and maintain trust with business leaders

• Highly collaborative, flexible, and team-oriented working style

• Strong commitment to personal and professional growth

Preferred Qualifications

• MBA and/or PMP

• At least 2 years of experience with payer organizations

• At least 2 years of experience in a Medicare market or Medicare bid process

Additional Information

• Flexibility with work location; options include:

  • Humana’s New York office in Midtown Manhattan

  • Humana’s headquarters in Louisville, Kentucky

  • Remote, with majority of work conducted on Eastern time

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$138,200 - $190,100 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.