GSK

Product SME, Directory Services

UK – London – New Oxford Street Full time

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centered on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

We are looking for Directory Services (EntraID/Active Directory (AD) technology) SMEs, with relevant experience, capable of delivering enterprise solutions.  Technically, you will be comfortable working using Agile methodologies in a Scrum/SAFe environment, and have proven experience designing, building and managing modern Directory capabilities for Cloud and self-hosted applications.

You will be the Product Subject Matter Expert for Directory Services, helping to shape and deliver a reliable identity and access experience across GSK UK. You will work closely with product teams, engineers, and business partners to translate needs into product improvements. You will be responsible for the design, implementation, and management of GSK’s Directory infrastructure. This role is critical in ensuring the reliability, security, and efficiency of our Directory environment, which supports authentication, authorization, and policy enforcement across the enterprise.

We value practical problem solvers who communicate clearly, build trust across teams, and focus on secure, compliant solutions. This role offers growth through broad technical exposure, meaningful impact on people’s work, and alignment with GSK’s mission of uniting science, technology and talent to get ahead of disease together.

In this role you will

  • Support the design, implementation and management of GSK’s Directory infrastructure.

  • The role requires supporting the product owner and architects in driving improvement in the directory services and broader IAM domain.

  • Ensure that GSK's regulatory requirements are met and continuously evolve and improve the underlying processes, strategies, and roadmap of capabilities and offerings by adopting new technologies where beneficial (such as automation, AI/ML, analytics, etc.)

  • Ensure the security of active directory by implementing best practices, monitoring for vulnerabilities, and defining detailed plans for resolution

  • Identify and resolve issues related to directory services and provide SME support. Have a broad understanding of the interdependencies between IAM systems, the communication protocols used, and connectivity security

  • Work with IT teams and stakeholders to understand requirements and provide technical support.

  • Maintain comprehensive documentation of configurations, processes, and protocols.

  • Engineer, deploy, operationalize, maintain, and support tools associated with Entra ID.

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals: 

  • Significant experience in identity and access management, with a focus on Azure Entra ID (Azure Active Directory).

  • Proven experience in implementing and managing Azure Entra ID solutions.

  • Experience of building and deploying web applications through CI/CD pipelines using GitHub Actions or Azure DevOps.

  • Understand, articulate and promote least privilege principles, segregation of duties, defence-in-depth, data security in transit/at rest, passwordless and zero trust

  • Experience with hybrid identity solutions, including Entra Connect and on-premises Active Directory integration

  • A strong background in secure design principles, and an understanding of cyber risk and mitigations

  • Experience in Active Directory configuration, management, and troubleshooting.

  • Conceptual understanding of cloud secrets management, security, roles and identity types, providing guidance to consumers on integration best practices

  • Proficiency in scripting languages like PowerShell to automate administrative tasks and improve efficiency.  Exposure to Azure Log Analytics and aggregating events using KQL would be beneficial.

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team environment

  • Stay current with industry trends and advancements in directory technologies. Propose and implement improvements to enhance performance, reliability, and security of the environment

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

  • Experience in integrating and synchronizing authoritative data sources into and between directory infrastructure

  • Knowledge of Azure technologies to support edge deployments (Azure Arc, Azure Stack HCI)

  • An understanding of tiered security models, lateral movement, privilege escalation and common attack vectors as well as approaches to mitigate and prevent exposure

  • An appreciation of the concepts of Infrastructure as Code, automated deployment and infrastructure configuration management

  • An interest in, and prior research into AI/ML and how this is applicable to the monitoring and detection of anomalous behaviour / inconsistent configuration / attack path identification

  • Knowledge of deploying, managing and monitoring applications in a Cloud environment such as Microsoft Azure or Google Cloud.

  • Previously worked in a central IT team within a regulated environment such as the Pharmaceutical or Financial services

  • Certifications: Relevant certifications from Microsoft.

Closing Date for Applications: Monday 24th November 2025 (COB)

Please take a copy of the Job Description, as this will not be available post closure of the advert. 
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.


During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process.  If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.

#LI-GSK

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391.  The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive

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