We are seeking a talented and dynamic Product Proposition Manager (PPM) to join our Global Digital Team at Mercer Marsh Benefits (MMB).
This is a hybrid role that has a requirement of working at least three days a week in the London office.
Reporting to the Principal Product Innovator, the PPM is responsible for the end-to-end ownership and management of a key digital product serving Mercer Marsh Benefits global consumer base. This role includes managing the product roadmap, overseeing the CapEx process, leading new country implementations, and ensuring ongoing account management and support.
We will count on you to:
Own the product lifecycle for the global consumer application, ensuring alignment with strategic objectives.
Develop, maintain, and communicate a comprehensive product roadmap that supports business goals and client needs.
Manage the CapEx process, including budgeting, forecasting, and investment approvals related to the product.
Lead the planning and execution of new country implementations, coordinating with local teams and stakeholders to ensure successful launches.
Provide ongoing support and account management for existing markets, addressing client needs and resolving issues promptly.
Oversee and support the Channel Manager, who is responsible for market enablement, scaling, and management of the product in specific regions.
Collaborate closely with the Channel Manager to ensure growth ambitions and targets are met, providing strategic guidance and removing obstacles.
Work cross-functionally with engineering, design, client services, and other teams to prioritize and deliver product enhancements and fixes.
Monitor product performance through data analysis and user feedback, driving continuous improvement initiatives.
Ensure compliance with internal policies, industry standards, and data security requirements.
Report product status, risks, and opportunities to the Principal Product Innovator and other key stakeholders.
What you need to have:
Proven experience in product ownership or product management, preferably with global digital applications.
Strong understanding of product lifecycle management and roadmap development.
Experience managing CapEx processes and budgeting for technology products.
Demonstrated ability to lead cross-functional projects and coordinate with global teams.
Experience managing and supporting direct reports or related roles, such as channel or regional managers.
Excellent communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced, matrixed environment.
Familiarity with digital product development, user experience principles, and data-driven decision making.
Knowledge of compliance, security, and data privacy standards relevant to digital products.
What makes you stand out:
Experience in the global health, benefits, or insurance technology space.
Background in managing multi-country product rollouts and support.
Strong analytical skills with a passion for improving user experiences through technology.
Ability to work collaboratively in an innovative, fast-moving environment.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer Marsh Benefits
Mercer Marsh Benefits helps clients manage the costs, risks and complexities of employee health and benefits, through the combined expertise of Mercer and Marsh, businesses of Marsh McLennan (NYSE: MMC). Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.