Product Owner

Product Owner – Pune, India
Are you passionate about Product Management in FinTech? If you have a track record of driving product success and delivering digital products that delight consumers and add business value? Do you provide clear and actionable direction to the development team, work closely with a wide range of stakeholders to ensure successful product development and timely delivery? Then it’s time to join Western Union’s Retail Product team as Product Owner.

Western Union powers your pursuit.

In this role you will join the Global Retail Product team and act as a Product Owner for a highly motivated and delivery-focused scrum team. You will focus on run-the-business initiatives for best-in-class Western Union retail solutions, while aiming to provide the best agent and customer experience at every step.

Role Responsibilities

• Lead in-house teams and act as a Product Owner in agile process for run-the-business team.
• Define and prioritize user stories, plan sprints, groom backlog, participate in daily scrum ceremonies.
• Provide product guidance to development and testing teams through the delivery lifecycle and assist to resolve roadblocks.
• Communicate with stakeholders and users on requirement refinement.
• Have flexibility to adjust to changing priorities and be able to communicate to scrum team.
• Direct people management is not required, however as a Product Owner you will need to provide leadership and direction to cross functional team.
• Collaborate with Product Manager, Agile Project Manager, UI/UX and Content teams, and Engineering leads on new work intake and planning future team roadmap.
• Provide ongoing analysis on product effectiveness using a data driven approach. 

Role Requirements

• 8+ Years of experience in total and minimum 3+ years of experience as a Product Owner in Financial Services, preferably payments. 
• Technical or IT background, experience in working with web development, POS or payments.
• Additional testing experience preferable. PO/PM certificate or equivalent relevant experience preferable. 
• Understanding of Agile methodology (Scrum, Kanban), experience with SAFE framework preferable. Experience working with JIRA, Confluence.
• Ability to lead larger remote cross functional teams up to 10 people and clearly communicate direction, goals are desired results.
• Get things done attitude; with self-motivated, with the ability to “roll-up sleeves” and prioritize critical deadlines. 
• Ability to break down complex experiences into simple documents, stories, and flows. 
• Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds.
• Good written and verbal English.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]

• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-RP #LI-Hybrid

Estimated Job Posting End Date:

11-19-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.