At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is Growing! We are seeking a Product Analyst to join our Digital Center of Excellence team. In this role, you will support the design and development of digital product and platform capabilities. You will be partnering with cross functional teams across our sales, services, operations, technology, legal, marketing, and product groups to understand their product needs, and then prioritizing those needs and building and designing solutions and products to support the overall needs of the business. You will work alongside a team of product managers and developers who will continually evolve how we communicate on behalf of our clients and how we’re measuring our success.
Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.
Your Responsibilities:
Support key product initiatives from concept through final implementation.
Work closely with product managers, sales and client service teams to acquire and document business requirements to build, manage and maintain product documentation including product definitions, prototype design, user stories, and process flows
Engage with engineering and QA teams throughout the software development life cycle, including analysis, design, development support, testing, and deployment
Assist in managing the overall project governance by creating and maintaining project schedules; help manage internal project communications to project & executive teams
Work collaboratively with product managers and client service teams to assess client issues and challenges, suggesting areas of improvement and defining proposed solutions
Take ownership of critical issues, enlist proper representation from other support teams and drive towards resolution.
Your Strengths:
Understanding and delivering on a vision and goals grounded in client needs
Multi-tasking in a fast-paced, deadline-driven environment
Organizing activities with team members to achieve success
Evaluating product solutions based on whether they are valuable, usable, feasible, and viable
Resolving problems and partnering with peers, technical teams and internal partners to provide solutions and timely resolution
Continually improving team processes via participation in retrospectives and other tactics
Serving as a subject matter expert to partners
Qualifications:
Bachelor’s degree in a related field or equivalent experience
2-3 years' experience as a Product Analyst or similar role
Demonstrated experience with Agile and Waterfall Methodology
Experience writing business requirements/use cases/user stories, conducting user acceptance testing, and communicating project status
Prior experience working in Financial Services Industry preferred
Experience working with digital communications tools (such as secure messaging platforms, reporting dashboards, or notification systems) a plus
Experience using JIRA to manage and maintain product backlogs, including writing clear and actionable user stories, defining acceptance criteria, prioritizing development work based on business value and strategic objectives, and collaborating closely with engineering teams throughout sprint planning, execution, and delivery.
Ability to work effectively within cross-functional teams, partnering with stakeholders across Product, Engineering, Marketing, Sales, Operations, and other subject matter experts to successfully plan, coordinate, and execute large-scale, cross-functional product launches is a plus.
Ability to prioritize effectively, multitask, and manage time appropriately
Excellent written and verbal communication skills including a strong track record of cross team and cross-client team participation
An energetic, positive, and innovative attitude, with leadership and facilitation skills to bring products and projects to a successful delivery
Hourly range $30-40/hr
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.