Role Responsibilities
At Western Union, we are excited to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of an experienced product owner to work side-by-side with a multidisciplinary development team and oversee the development and delivery of a suite of compliance case management products. The product owner will work in collaboration with product managers and the leadership team in the Compliance Systems & Analytics department to execute and deliver the product vision. The product owner will establish working relationships with internal and external stakeholders and will own the creation of epics, features and user stories. We’re looking for a confident leader who can guide cross-functional teams in the creation and on-time delivery of high-quality products that improve the customer experience.
Manage product requirements, define and document business and operational processes, own and manage sprints, and own end to end delivery for new features and capabilities.
Define and manage the Sprint process in collaboration with the Scrum master
Collect business requirements from stakeholders, write features, business stories and Epics.
Manage Sprint requirements and backlog
Collaborate with QA on test cases and acceptance criteria. Manage and execute the User Acceptance Testing for the sprints, and monthly releases
Evaluate and recommend new vendors and tools to complement current capabilities
Interact with other internal departments to formulate recommendations and actions
Interaction with various groups around the globe, including becoming the SME for specific products and projects
Be tasked with "thinking out of the box" and creating clear recommendations on specific projects
Role Requirements
Undergraduate degree in business or engineering and 2+ years of product experience, or equivalent
Advanced MSOffice skills (Word, PowerPoint, Excel)
Experience in Agile processes and frameworks – Scrum, Kanban, Safe
Experience in Agile tools such as Jira, Confluence, Rally etc.
Experience with Business-Driven-Development and Gherkins acceptance criteria
Strong communication and presentation skills
Ability to effectively communicate business requirements to business and technical audiences
Ability to manage and prioritize multiple projects and tasks independently
Work Shift
Hybrid - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States-specific benefits include:
Medical, Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code – Quarterly
Recognition Program “Game Changers”
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program
401K plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
The base salary range is $100,000 - $130,000 per year, total on target compensation includes a base salary plus short-term incentives that align with individual and company performance.
BENEFITS AND OTHER DETAILS
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date:
03-06-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.