Product Operations Manager

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

Awardco is seeking a highly motivated and detail-oriented Product Operations Manager to join our growing Product team. This role supports our entire product department (Product Management, UX Design, and Engineering) and will act as a central hub, connecting various stakeholders and driving efficiencies across our product processes. The ideal candidate is a proactive individual with strong organizational skills and a passion for improving operational workflows. This position offers an exciting opportunity to contribute to the efficiency and success of our product initiatives in a fast-paced and innovative environment.

What you will do:

• Lead and manage various product-related projects, ensuring timely completion and adherence to scope.
• Facilitate clear and consistent communication between Product, Design, Engineering, and other cross-functional teams and key stakeholders.
• Collect, analyze, report, and monitor key product metrics and operational data to drive decision-making and prioritization.
• Champion personal accountability for project outcomes and ensure high-quality execution of operational tasks.
• Drive continuous improvement by surfacing and analyzing current workflows and pain points, identifying and implementing solutions.

What you will bring:

• 2-3+ years of experience in product operations, project/program management, or a similar role, preferably within a software company.
• Proficiency in project management methodologies and tools.
• Excellent written and verbal communication and interpersonal skills with the ability to collaborate effectively with diverse teams.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Demonstrated ability to take initiative, solve problems independently, and drive results.
• Proven ability to optimize processes and drive efficiency improvements.

Preferred Qualifications:

• Significant Experience with product and business analytic tools (e.g. Pendo, Tableau)
• Proven ability to champion data-driven decisions through the collection, compilation, and analysis of relevant qualitative and quantitative information.
• Experience with product development methodologies (e.g., Agile, Scrum, PDLC)
• Experience with additional product tools (e.g. Jira, Figma, Tableau).
• Experience in a fast-paced, high-growth environment, preferably within a tech company.
• Bachelor’s Degree or equivalent professional experience

Why Awardco:

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• Backed by renowned investors, both local and national.