PwC

Product Manager (ServiceNow / SACM offerings) (m/f)

Bratislava Full time

Job Description & Summary

Join us as a Product Manager at PwC, where you will play a vital role in steering the development and enhancement of our Service Asset and Configuration Management (SACM) offerings on the ServiceNow platform. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to deliver innovative, high-quality solutions that meet our business goals and client needs.

As the SACM Product Manager, you will lead the charge in aligning ServiceNow SACM offerings with PwC’s business objectives, ensuring they meet customer requirements and industry best practices. Your deep understanding of ServiceNow modules, combined with product management expertise, will be crucial in driving these initiatives forward.

Key Responsibilities:

  • Innovate and Enhance: Develop and execute product strategies and roadmaps for SACM offerings to align with business and customer needs.

  • Collaborate Effectively: Work closely with cross-functional teams to translate requirements into actionable user stories and technical specifications.

  • Lead the Lifecycle: Oversee the product lifecycle from concept to launch, focusing on timely, high-quality delivery.

  • Be the Expert: Stay up-to-date with ServiceNow’s latest features, updates, and best practices, acting as the subject matter expert.

  • Drive Improvement: Monitor product performance and gather insights to continuously enhance and optimize offerings.

Who We’re Looking For:

  • Experienced Professional: Proven product management experience, especially with the ServiceNow platform.

  • Strategic Thinker: Strong understanding of configuration management and product-specific processes.

  • Excellent Communicator: Ability to convey complex concepts to both technical and non-technical audiences.

  • Agile Advocate: Experience with Agile methodologies such as Scrum or Kanban.

  • Proven Leader: Demonstrated ability to thrive in fast-paced environments, managing multiple priorities effectively.

  • Passionate Innovator: A customer-centric mindset with a passion for technology and driving service excellence.

Preferred Qualifications:

  • Extensive knowledge of SACM products, configuration management, and related tools.

  • Strong stakeholder engagement skills and experience leading strategic initiatives.

  • ITIL 4.0 Foundations and relevant ServiceNow certifications.

Join us and lead the transformation of service management platforms, driving impactful innovations within PwC's global landscape.

Benefits you can enjoy while working at PwC:

  • Financial Rewards: Benefit from regular salary reviews, performance bonuses and other special bonuses. Enjoy meal contributions and a cafeteria benefit system offering personalized choices.​

  • Flexibility & Work-Life Balance: Enjoy our hybrid working policy, flexible working hours, 2 extra days off during Christmas along with Sick-days. Every minute of your extra work is valued and compensated. 

  • Career Development: Engage in tailored internal and external training programs as well as structured career development plan. 

  • Health & Well-being: Access premium benefits such as Multisport card or a medical center membership. Take advantage of our Well-being and Work-Life Coaching program.

  • Supportive Culture: Participate in teambuilding activities and social events and join our employee referral program. Experience a culture with regular feedback and a supportive environment.

  • Global Opportunities: Seize the opportunity for international assignments and work on diverse projects with international clients. Explore the world while working with the possibility of working from abroad.

  • Extra perks: Use various discounts at partner companies such as cars, health care, beauty, culture or others. Transfer up to 4 telephone numbers at discounted rates. 

Salary: From 2000 EUR/month
(For candidates with many years of experience, the salary is negotiable based on experience and proven seniority.)

Contract type: Full-time

Start date: By agreement

Information about the selection process:

At PwC, we believe in nurturing your career, supporting your health and wellness, and recognizing your dedication. Join our team and experience a workplace that values you beyond your work hours.

If you'd like to apply for this position, please click on the "Apply Now" button on our website and apply through our system.

You can find the data privacy announcement here: https://pwc.to/2s8n2tn

If the current position is not right for you but you have friends or acquaintances in your area who could be interested in working with us, feel free to direct them to us. If we establish cooperation with a candidate recommended by you, you can receive a reward from 300 to 1000 EUR, depending on the seniority of the candidate: https://www.pwc.com/sk/en/careers/get-rewarded-for-recommending-candidate.html

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