At Ryz Labs, we are looking for a Product Manager to join one of our clients, a health company. You will streamline patient journeys by translating clinical needs into technical requirements, managing Jira workflows, and optimizing CRM systems. You’ll operate with an entrepreneurial mindset to drive the execution of health-tech features from high-level roadmaps to final delivery.

Qualifications:

4+ years of experience in a Product Management role
Strong technical skills and hands-on experience using Jira for task management
Experience working with consumer-facing products, preferably within the healthcare or medical device space
Previous experience with CRM, Communications platforms, or customer support programs is highly preferred
Proven ability to meet deadlines and drive results while juggling multiple priorities under tight timeframes
Exceptional interpersonal and communication skills and the ability to communicate with multiple cross-functional teams
Independent, entrepreneurial mindset that thrives in a startup environment and can self-prioritize and thrive with minimal supervision

Key Responsibilities:

Support the definition, documentation, and improvement of internal processes and systems to improve task management and patient communications
Partner with internal stakeholders (e.g., patient support, operations, clinical teams) to identify needs and translate them into clear, actionable product requirements
Help drive execution of product and operational initiatives from concept through delivery, ensuring alignment with patient experience goals
Provide general assistance and project-based support for the development and maintenance of mental health product offerings
Analyze how back-end workflows and process changes directly impact and improve the end-to-end patient journey
Build both high-level roadmaps and detailed delivery plans that keep stakeholders informed of project progress
Partner with cross functional teams to develop, test, and deliver high quality products and features that meet the needs of both internal users and our end users

About RYZ Labs:

RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.

Our teams are remote and distributed throughout the US and Latam. They use the latest cutting edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.

At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.

Our values and what to expect:

- Customer First Mentality - every decision we make should be made through the lens of the customer.

- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.

- Ownership - step up if you see an opportunity to help, even if not your core responsibility.

- Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect.

- Frugality - being frugal and cost conscious helps us do more with less.

- Deliver Impact - get things done in the most efficient way.

- Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.

Product Manager

Key Responsibilities:

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