Product Manager – MaskX
The Opportunity
MaskX is where we rethink one of the most fundamental parts of PAP: the mask. This role sits at the centre of that effort. You’ll lead radical mask concepts from early ideation through to market, while helping define what the future of PAP looks like.
This is not a typical PM role – in MaskX we throw out the rulebook and aim to design a new echelon of ultra-desirable, consumer-focused masks. Expect to be stretched as you parallel process user research, early-stage discovery, product development decision-making, and innovative commercial thinking. You’ll be splitting your time across:
0→1 concept development
Pilot product delivery
New business models (premium, accessory & subscription models)
You’ll also be joining the SleepX PM team, where we’re pushing the boundaries across devices, masks, business models and sleep itself. We’re here to support you at every turn and learn from you along the way. Come prepared to think beyond your product, share your expertise and others’, and get to know a bunch of truly incredible people!
Your Mission
Take radical mask concepts from zero to one
Explore new mask concepts with revolutionary form factors, materials, and target user groups
Translate the best concepts into viable products through research, prototyping, development and launch strategy
Consider opportunities for near-term value delivery in addition to our longer-term strategic bets
Deliver possible pilots to market
Drive final product decisions, testing, and pilot launch
Own trade-offs across comfort, usability, cost, and speed
Ensure a tight, high-quality V1 and extract maximum learning from launch
Help decide the future of pilot products, weighing strategic and financial value against other options on Resmed’s mask roadmap
Own the end-to-end experience
Drive desirability, not just performance
Focus on adoption, experience and adherence, not just specs
Ensure the product fits into real user routines and identities
Act as the integrator
Work across CX, engineering, QA/RA, and commercial teams
Bring clarity to ambiguous problems
Maintain momentum and decision velocity
What success looks like in the first 6 months
Key trade-offs for potential early pilots are resolved, with credible launch plans in place
New concepts are narrowed into a focused set of priorities
You’ve established a clear approach to testing and de-risking future concepts
The team is moving fast with clear decisions and fewer unresolved debates
What will make you successful
Comfortable operating in early-stage, ambiguous problem spaces
Strong instinct for desirability and user experience
Good product judgment with incomplete data
Ability to engage with technical teams
Interest in commercial models and willingness to experiment
This will probably not be a good fit if you
Prefer to work on well-defined problems and stable roadmaps
Favour incremental improvements overstep-change ideas
Are uncomfortable with technical or commercial complexity
Optimise for consensus over speed and clarity
Why this role matters
You will shape the future of PAP and help establish the new gold standard for OSA care!
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.