Product Manager II

We are seeking a driven, technically fluent Product Manager-II to join our Integration Platform Team. This role is ideal for someone passionate about building robust, developer-friendly platforms that connect APIs, products, and third-party services to drive business success. You will help shape the infrastructure and tools powering integrations across our ecosystem, all while championing innovation, reliability, and scalability.

What You'll Do:

• Define and drive the roadmap for key initiatives including re-architecture of major modules, enhancing data transparency and quality, platform logging and monitoring, and analytics—while preparing the platform for AI-driven integration.
• Lead the transition of legacy integrations to the new Integration Platform, reducing operational costs and consolidating control within the Integrations Team.
• Create comprehensive documentation and high-value partner content to streamline onboarding and ongoing support for all integrations.
• Extract, analyze, and present actionable insights from the integration platform, guiding both product and technical improvements.
• Collaborate cross-functionally with Engineering, Design, Partner, and Operations teams to identify integration pain points, define solutions, and measure real business and technical impact. Ensure a seamless developer experience, making the platform robust, intuitive, and enjoyable to build on.

Core Skills and Qualifications:

• Minimum 3 years of hands-on Product Management experience, particularly with platform, API, or developer-oriented products.
• Deep understanding of APIs, webhooks, and integrations, with knowledge of RESTful principles, authentication, protocols (HTTP/HTTPS), data formats (JSON, XML), and security best practices.
• Technical fluency—ideally with a background as a developer or significant exposure to developer tools (e.g., Postman, Swagger, API Gateways). Coding is not required, but strong technical literacy is essential.
• Understanding of system architecture concepts, including microservices, service-oriented architecture, cloud infrastructure, and scalable integration solutions.
• Strong business sense and strategic mindset—capable of articulating product vision, defining measurable outcomes, and aligning roadmaps to business value.
• Analytical and data-driven, with comfort in leveraging dashboards, metrics, and usage insights for product decision-making and continuous improvement.
• Proven experience engaging and aligning diverse stakeholders, balancing competing priorities, and leading cross-functional teams.
• Excellent communication and documentation skills—able to author clear requirements, technical documentation, and convey product value to technical and non-technical audiences alike.
• Demonstrated experience using Agile methodologies (Scrum/Kanban) and solid project management skills.
• Security-minded, with an understanding of best practices for secure data exchange and API management.
• Skilled in managing change, including API versioning, backward compatibility, and facilitating adoption across various environments.
• Strong negotiation and influencing skills to mediate trade-offs and ensure long-term success for the platform

Additional Desired Skills (Valued but Not Required):

• Familiarity with frontend frameworks such as React, Angular, or Vue.js used to build customizable developer portals and UI components. Understanding component-based architecture is highly beneficial for collaborating with frontend engineering teams.
• Experience with or knowledge of design systems, reusable UI components, style guides, and accessibility standards to help ensure consistency and usability in developer-facing user interfaces.

Why Join Us? 

Be at the forefront of building next-generation integration platforms that enable partner innovation and operational scale. Play a central role in transitioning our ecosystem to a unified, scalable Integration Platform—reducing costs and boosting operational control. Work alongside talented engineers and product leaders on high-impact, innovative projects. Accelerate your career in a collaborative, fast-paced environment where your technical, business, and leadership skills will be celebrated and grow.