We are seeking an individual with a dynamic personality, excellent communication skills and a real interest in data, to take on the position of Product Manager at Consumer Lending.
This role involves serving as a Customer Journey Expert (CJE) within the Consumer Lending Tribe in the Domestic Bank Netherlands (DBNL) domain, contributing to team fortification.
Do you also have the following skill and experience set?
Are you looking for a job where finance and data are one and where innovation and technologies are key? Are you a go-getter, a strong communicator, and someone who is down for a challenge? If that is so, we might have the right position for you.
ING at a glance
ING is a global bank with a strong European base. With more than 60,000 employees we serve around 37 million customers, corporate clients, and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and business.
Your team
This role is positioned within the Instant Lending team under Origination. The Origination team is divided into four teams, each further divided into 6 CJE (Business profiles), in proportion to 20 Engineers and Data Scientists (Tech Profiles).
The context of your work
As a new team member, you will join the instant lending team, consisting of 2 CJE (business) profiles and numerous tech profiles. Your role involves improving existing features and developing new ones to drive growth in the Product area of Loan Origination.
Being part of the ING Consumer Lending team means joining a group of motivated professionals with high aspirations to shape the future of the loan business. We are actively seeking a proactive colleague to assist us in achieving this ambition. You will become a member of a team overseeing all aspects of loan applications, continuously enhancing the digital customer journey while ensuring responsible borrowing to help customers achieve their goals.
Work environment
Operating on agile principles, ING promotes collaborating with a flexible, responsible, and self-steering team capable of adapting swiftly to developments and changes.
You will adopt a hybrid working approach, with the option to work from home and from the ING office.
Role and responsibilities
As Product Manager (CJE), you’re working with a multi-disciplinary team of Business and IT colleagues to deliver the best Consumer Loans journey in the Dutch market. As the business representative in your squad, you own the end-to-end customer journey for customers applying for a loan. Product Management knowledge and affinity with IT are required in order to devise a product roadmap that you will deliver together with your team.
Other responsibilities include:
Growth path
You navigate your growth path within the bank. It involves stepping up the ladder and taking on progressively challenging roles. Over time you'll find yourself stepping into roles that present new challenges.
Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING include:
A salary indication tailored to your qualities and experience
25 - 28 vacation days depending on contract hours
Attractive pension scheme
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
An informal working environment with innovative colleagues
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Want to apply directly?
Upload your CV and motivation letter by clicking the “Apply” button.
Procedure
Multiple interview steps involving various business stakeholders will be part of the selection process.
Curious about how ING empowers people and businesses to move forward?