Product Manager - Banking Center Platforms

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As an experienced Product Manager, you will report up to the Director of Retail and Digital Platforms and be part of the US Digital, Data, and Strategy group. You’ll be accountable for leading and supporting product development and design, crafting simple and engaging product and client material, and collaborating with our partners to deliver impactful results.

US Digital, Data, and Strategy provides the technology platforms that power client experiences across Private, Personal, and Digital (PP&D) and supports the expansion of personal banking platforms and self-service experiences. With a product and client first mindset, the PP&D team enables the success of consumer banking by driving incremental engagement and seamless client experiences.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement, balancing on-site and remote work based on business needs.

How you’ll succeed

• Strategic planning and execution: Develop and deliver on strategic priorities to enhance products, drive sales through campaigns, and improve client engagement. Lead initiatives from concept to launch, including design, financial assessment, development, and go-to-market readiness.

• Product development and management: Bring 3+ years of banking center product management experience, with deep knowledge of banking principles and decision making. Proven track record implementing banking center technology, including teller and banker desktop platforms, and leading branch technology solutions end-to-end — from requirements to deployment and optimization. Preference for candidates with FIS platform expertise, especially FIS IBS.

• Analytical: Interpret financial, client, and operational data to identify trends and business drivers. Provide insights, recommendations, and implement changes. Stay current on industry and competitive developments in the United States.

• Leadership: Demonstrate strong management skills to achieve results in a matrix organization. Effectively prioritize, organize, and manage competing priorities. Build relationships and collaborate with stakeholders across Digital, Marketing, Analytics, Finance, Technology, and distribution partners. Partner with Technology, Operations, Risk, Compliance, and vendors to translate user needs into requirements, conduct user acceptance testing, coordinate pilots, support implementation, and ensure smooth change management for banking center products.

Who you are

• You act like an owner: You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.

• You put clients first: You engage with purpose to find the right solutions and go the extra mile because it’s the right thing to do.

• You look beyond the moment: You know what you do will make a difference today and tomorrow. You look for new opportunities to define what’s possible and champion change.

• You can effectively communicate: Your communication is clear and reflective of your audience. You foster buy-in with stakeholders and partners.

• You are creative and results oriented: You are innovative and adaptable, with excellent attention to detail.

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $100,000-$140,000 Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

CIBC offers a full range of benefits and programs to meet our team member’s needs, including medical, dental, vision, health savings account, life insurance, disability and other insurance plans, paid time off (including sick leave, parental leave, and vacation), holidays, and 401(k), in addition to other special perks reserved for our team members.

Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. 

This position does not offer visa sponsorship.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Banking Platforms, Product Management, Retail Banking, Strategic Planning, Taking Initiative