Product Lead, Senior Product Manager

The Opportunity

The Global High-Net-Worth (Global HNW) Life Insurance Business was formed in 2023 to leverage Manulife’s enterprise-wide capabilities in serving this customer segment.  By bringing together Manulife Bermuda with Manulife Hong Kong’s and Manulife Singapore’s International Brokerage Channel, the GHNW business can capitalize on the strengths of the three business units to accelerate growth in the HNW and Ultra HNW markets. 

Manulife Bermuda is viewed as a leader in the Global High-Net-Worth life insurance market with capacity to write insurance on residents in over 150 countries. For 20 years, we have delivered value through innovation, driven growth through differentiated products and provided superior service by partnering with our third-party distributors to identify better ways to access and serve our customers.

Reporting to the Manulife Bermuda Sr Director of Product Management, this role will operate as a leader, a strategist, a consultant and an implementer.  You will collaborate with global, cross-functional teams to drive product development, prioritize features and manage the product lifecycle to build industry leading HNW life insurance products that exceed business objectives and meet customer needs.

Responsibilities:

• Collaborate cross-functionally with our management, distribution, pricing, and strategy teams to drive product development and prioritize features & enhancements

• Work closely with the Product AVP to identify market opportunities and champion innovations

• Ensure that products meet business objectives and customer needs

• Manage the product lifecycle from ideation to launch and post-launch monitoring

• Contribute to the creation of Global HNW product strategies and roadmaps

• Oversee and manage a wide variety of highly prioritized projects, as well as complete ad-hoc projects, requests, and analyses

• Develop and maintain highly productive and strategic internal and external relationships and partnerships for the benefit of the organization

• Gather and analyze customer and market feedback to continuously improve and innovate products

• Provide regular updates on product performance and market trends to the leadership team

• Contribute to the development of efficient and effective processes for product management and development

Required Qualifications

• Bachelor’s degree in economics, business, or related field

• Creative thinker with an innovative, growth-oriented mindset

• Proven experience in product development, implementation and critical thinking, including product lifecycle management

• Strong analytical and problem-solving skills

• Excellent communication and collaboration abilities

• Ability to gather and analyze customer feedback to drive product innovation

• Understanding of market trends and customer needs in the high-net-worth segment

• Strategic thinking and the ability to contribute to product strategies and roadmaps

• Strong leadership skills with ability to motivate and influence associates at all levels and at a distance

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Toronto, OntarioHybrid

Salary range is expected to be between

$86,250.00 CAD - $155,250.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.