ING

Product Lead Investment Services

ACT (Amsterdam - Acanthus) Full time

This is your opportunity to be at the heart of our global investment strategy and shape the future of investment services.

We are looking for a strategic, results-oriented leader with a pragmatic mindset, strong leadership capabilities, a deep understanding of digital product development, and agility to thrive in a dynamic, fast-paced environment.

The team

The Product Lead Investment Services reports hierarchically to the Global Proposition Owner – Execution Only and is based in Amsterdam. This is a unique opportunity to work at the heart of ING’s global investment strategy. You’ll be part of a dynamic and forward-thinking environment, helping shape the future of investment services and enabling leadership to deliver on strategic ambitions.

Roles and responsibilities

  • Demonstrate expertise in digitization, ordering, and investment procedures, with a proven track record in delivering new customer features, transformations, or commercial achievements across multi-country programs.

  • Drive the rollout of the OneInvestments Platform by addressing complex strategic challenges, balancing global product standards with local market dynamics and customer needs.

  • Design scalable, modular digital products that minimize country-specific customization.

  • Lead a cross-functional team of tech and business professionals driving strategy for digital customer and employee journeys across all investment propositions.

  • Merge existing investment propositions into unified global journeys across Europe, and continuously improve digital experiences while maintaining continuity for existing users.

  • Integrate front-end innovations with existing backend systems across varied IT landscapes.

  • Maintain high levels of customer satisfaction (NPS, CSAT) and product performance, contributing directly to the success of investment propositions.

  • Stay up to date with legal and regulatory developments and apply them in a customer centric way, while fostering a continuous improvement mindset in a fast-paced, evolving environment.

  • Collaborate across global and local teams to align strategy, execution, and priorities.

How to succeed

About you:

  • Hold a Master’s degree or equivalent professional experience

  • Proven track record in investments or broader financial services

  • Excellent command of English (and Dutch is a strong plus)

  • Demonstrated experience in product and management roles

  • Strong strategic thinking and leadership capabilities

  • Skilled instakeholder management and resource planning

  • Experience with digitalization and backlog management

  • Ability to simplify and clearly explain complex issues

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

  • A salary indication tailored to your qualities and experience (GJA 19)

  • 40 hour workweek

  • 25 - 28 vacation days depending on contract hours 

  • Attractive pension scheme 

  • 13th month salary 

  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary 

  • 8% Holiday payment 

  • Personal growth and challenging work with endless possibilities 

  • An informal working environment with innovative colleagues 

  • Hybrid working to blend home working for focus and office working for collaboration and co-creation

  • Personal growth and challenging work with endless possibilities

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.