Fidelity Canada

Product Designer Sr

Toronto Office Full time

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. 

Current work authorization for Canada is required for all openings. 

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway. 

A portfolio or equivalent work samples are required for this role. Candidates must be able to present and discuss their work during the interview process.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/ 

What We Do

The Senior Product Designer is responsible for leading the design process from concept to launch, creating design concepts, wireframes, high-fidelity-mockups, prototypes, and conducting user-testing. This role collaborates with other designers, developers, business analysts, product owners and marketers to design intuitive and efficient user experiences and ensure successful

implementation of designs. In addition, the designer will support design initiatives such as user research, focus groups, usability testing, and the creation and maintenance of design guidelines and standards, style guides and pattern libraries. Finally, this role will also involve helping monitor and coach junior designers, providing guidance and feedback to help them grow and develop their skills.

How You’ll Make an Impact

Lead the design process from ideation to launch, by driving user research, wireframing, prototyping, user -testing, and design validation.

  • Develop and maintain a deep understanding of our users, market, and product vision to inform the design process and decision-making.

  • Create and conduct user research studies and analysis to inform the design process and decision-making.

  • Translate business and user requirements into elegant and intuitive design solutions.

  • Continuously monitor and evaluate the effectiveness of our design processes and methodologies, and suggest improvements to increase efficiency, quality, and user satisfaction.

  • Produce high-quality design deliverables, including wireframes, prototypes, and designs, to support the end-to-end design process.

  • Document the design process, including user research findings, design decisions, and iterations, and create comprehensive design documentation for stakeholders.

Collaborate with other designers and cross-functional teams to understand and translate business and user requirements into elegant and intuitive design solutions.

  • Participate in cross-functional meetings and project planning sessions, providing input on user needs, project goals, and timelines.

  • Work closely with product managers, engineers, and data analysts, to gather feedback, iterate on designs, and ensure timely delivery of projects.

  • Facilitate design workshops and brainstorming sessions to gather ideas and feedback.

  • Communicate and present design solutions to stakeholders, using visuals and other tools to help them understand designs.

Create and maintain design systems, patterns, and guidelines that enable scalable and consistent design across products and platforms.

  • Actively research and evaluate design industry trends and emerging technologies, and incorporate relevant ones into designs as appropriate.

  • Ensure that design standards are established and maintained, and that designs are consistent with established guidelines.

Work closely with developers to ensure designs are implemented accurately and in line with the design vision, and adhere to WCAG and AODA design standards.

  • Regularly review and test implemented designs to ensure they meet user needs and requirements, and are compliant with established standards.

  • Collaborate with cross-functional teams to troubleshoot and resolve any design-related issues that may arise during implementation.

  • Document design decisions and changes made during the implementation process to maintain a clear record of the design evolution.

Mentor and coach junior designers, providing guidance and feedback to help them grow and develop.

  • Provide constructive feedback to junior designers on their design work, including design principles, best practices, and design standards.

  • Identify areas for improvement and provide guidance and support to junior designers to help them overcome challenges and improve their skills.

  • Champion a supportive team culture, encouraging knowledge-sharing, brainstorming, and peer feedback among team members.

What We’re Looking For

  • Completion of a University degree or equivalent work experience

  • 5+ years of experience in product design.

  • Experience leading and managing the design process from concept to launch.

  • Strong understanding of design systems, and experience creating and maintaining design libraries.

  • In-depth knowledge of web and mobile design principles, accessibility, and user experience best practices.

  • Experience conducting user research and usability testing.

  • Proficient with design and prototyping tools such as Sketch, Zeplin and InVision.

What You Will Bring

  • Strong problem-solving skills and ability to think creatively.

  • Excellent communication and presentation skills.

  • Strong attention to detail and a proven ability to work well with ambiguity, in a fast-paced, environment.

  • A passion for design and a desire to stay up-to-date with the latest design trends and technologies.

  • Analytical mind-set with focus on data-driven decision making

  • Ability to organize and plan effectively.

  • An ability to work effectively within a team and independently.

Some of the ways we’ll help you feel valued and supported as part of our team:

  • Flexible working arrangements - 100% remote, hybrid, and in office options.

  • Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.

  • Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy.

  • Parental leave top-up to 100% of your salary for a period of 25 weeks.

  • Up to $650 for home office equipment.

  • Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.

  • Diversity and inclusion programs, including an active network of Employee Resource Groups.

  • Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years. 

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

Base Salary and Discretionary Performance Bonus: A competitive annual range of $129,000 to $140,000 based on your experience and qualifications.

RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity.  If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team