GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.
GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.
We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.
At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!
And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
The role
We believe in making lives easier by building outstanding experiences.
We're looking for inspired and curious people to join the design function to help develop the culture, and define principles to set the direction for the future of GoCardless products.
GoCardless teams strive to deliver meaningful change to the people and processes we serve. Whether it's an internal tool or an outward-facing product, we take pride in our craft from insight to application, aiming to elevate our product and make it easy for our customers to get value.
As an ideal candidate, you can work autonomously, can collaborate well with different teams, are familiar with all UX best practices, and have strong visual design skills. Existing experience with experimentation practices are beneficial.
What excites you
What excites us
We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here.
Find out more about Life at GoCardless via X, Instagram and LinkedIn.