Togetherwork

Product Designer 3 (Senior)

Petcare Full Time

Product Designer III (Senior)

Location: Austin, TX (Hybrid preferred, in-office collaboration encouraged)
Compensation: Competitive base + bonus eligibility + benefits

Work Authorization Notice: At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

About Us

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We exist to help communities, organizations, and businesses thrive by delivering purpose-built software that meets their unique needs.

Many of our products were built over time across distributed teams and evolving standards. As we invest in long-term product quality, we are modernizing our applications to create clearer, more accessible, and more scalable user experiences.

With our headquarters on South Congress in Austin, TX, Togetherwork is entering a major hiring phase—building in-house product and engineering teams, strengthening collaboration, and defining how we design going forward. We value accountability, clarity, and thoughtful execution—and we expect our teams to raise the bar every day.

About This Role

We’re looking for a senior product designer who takes ownership at a systems level.

You don’t wait for perfectly defined tickets. You identify structural UX challenges, raise the bar for design quality, and ensure that work across products aligns to a scalable, coherent system.

You care about usability more than decoration. You think in systems and interaction architecture, not just screens.

You will lead UX for high-value portfolio products while owning and evolving our shared design system. You will act as a player/coach — modeling strong UX problem solving and helping other designers ensure their work fits within the broader system.

If you’re energized by improving complex software, shaping design standards, and experimenting with new ways of working, we want to talk to you.

What You’ll Do

    • Own and evolve the shared design system across the Togetherwork portfolio
    • Define and refine reusable components, interaction standards, and usage guidelines
    • Drive cross-product consistency while balancing technical and product constraints
    • Lead UX for high-impact or strategically important products
    • Modernize complex or legacy workflows with a systems-oriented lens
    • Use behavioral analytics to identify systemic product issues
    • Translate user insights into improvements to the design system and modernization strategy
    • Collaborate closely with product managers and engineers from discovery through delivery
    • Provide thoughtful critique and coaching to mid-level and associate designers, reinforcing standards, alignment, and effective user research practices

    You’ll work in an environment where teams are being built, processes are maturing, and standards are still evolving. You’ll play a key role in reinforcing and evolving how design operates across the portfolio.

How You’ll Work

A Collaborative Partner to Product and Engineering

You understand implementation realities and design solutions that are scalable and maintainable. You partner deeply with engineering to ensure design system components and workflows are practical to build and sustain. You care not just about what ships, but how it ships.

Systems-Oriented

You think beyond individual features. You design for reuse, scalability, and coherence across a distributed product ecosystem. You proactively identify inconsistencies and drive alignment across products.

Insight-Driven

You integrate behavioral data, qualitative research, and usability testing into how design decisions are made. You model evidence-based problem framing.

AI-Enabled

You actively experiment with AI tools and automation to improve design exploration, documentation, and delivery. You look for practical ways to improve design-to-code pipelines, streamline handoff, and increase velocity for both designers and engineers. We value thoughtful experimentation that produces measurable improvement.

Accessibility-Minded

You advocate for accessibility improvements and understand core usability and WCAG principles. You help ensure accessibility considerations are embedded within shared components and standards

What You’ll Bring

Experience

  • 5–8+ years of product design experience
  • Significant experience contributing to or owning a design system
  • Experience leading UX for complex SaaS or workflow-driven software
  • Demonstrated ability to coach or mentor other designers in a player/coach capacity
  • Experience collaborating deeply with engineering on scalable component implementation
  • Strong systems thinking beyond visual polish
  • Strong communication and facilitation skills across cross-functional groups
  • Demonstrated experimentation with AI tools or automation to improve product development workflows

Portfolio Requirements

We are specifically looking for:

  • Clear examples of design system contribution or ownership (component architecture, pattern governance, standards refinement)
  • Complex product or SaaS workflows with strong problem framing and structural thinking
  • Evidence of aligning multiple designers or products toward consistent interaction patterns
  • Tradeoffs made in collaboration with engineering or product leadership
  • Shipped work demonstrating scalable systems thinking
  • Real experimentation with AI-assisted workflows or automation that improved team or product outcomes

Why This Role Matters

  • Impact: Help modernize complex software experiences used across diverse vertical markets.
  • Execution: Translate modernization strategy into scalable, maintainable design work.
  • Growth: Develop systems thinking and scalable UX practices within a growing SaaS portfolio.
  • Collaboration: Work deeply with Product and Engineering to improve real workflows.
  • Quality: Contribute to establishing how design operates across Togetherwork going forward.

Compensation & Benefits

Base Salary: Competitive
Bonus: Performance-based

Benefits Include:

  • Medical, dental, and vision insurance options

  • 100% employer-paid short- and long-term disability

  • Basic life insurance

  • 401(k) with 100% company match up to 4%

  • Flexible paid personal/vacation time built on trust and accountability

  • 10 sick days annually

  • 10 company-paid holidays

  • 6 weeks paid parental leave

Inclusion and Diversity

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.

Interview Process & Expectations

Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.

 

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