About Euc
We’re making good health last a lifetime
More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease.
Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.
Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.
Since launching, we’ve grown fast to support millions of patients. In the last 12 months:
- We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
- Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.
What’s next?
In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.
We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.
If that gets you excited, let’s talk!
About the Role
As Product Associate (Community), you’ll treat Juniper’s private community as a living product - one that drives engagement, retention, and long-term member value.
You’ll focus on how the community works: the systems, journeys, content loops, and initiatives that shape the member experience at scale. This role is ideal for someone who loves experimentation, fast iteration, turning insight into action, and making a real impact on member experience.
You’ll partner closely with Community, Creative, and Health Coaching teams to design, test, and improve the community experience using data, feedback, and sharp product intuition.
What You’ll Be Doing
Own community experimentation and iteration
- Monitor engagement and participation metrics, spotting trends, drop-offs, and opportunities early.
- Design, launch, test, and iterate community initiatives.
- Build experiments with clear hypotheses, success metrics, and learnings.
Treat community like a product
- Map member journeys within the community and identify friction points, gaps, and moments of delight.
- Collect and analyse data to inform iterations.
- Continuously refine systems, content structures, and rhythms to improve engagement and retention.
Build scalable systems
- Design and improve workflows for content planning, reporting, experimentation, and initiative delivery.
- Create clear documentation and processes that allow the community to scale without losing quality.
Translate insight into action
- Surface learnings and recommendations to improve other areas of the company
- Use data and observation to drive prioritisation and future experiments, not just report on outcomes.
Who You Are
- Product-minded and analytical: You’re obsessed with metrics, spotting patterns, and turning data into action.
- Experimentation-driven: tracking, launching, measuring, and refining is second nature to you.
- Systems-oriented: You naturally think in flows, structures, and scalable solutions rather than one-off fixes.
- Community-literate: You may not have formally managed a community before, but you deeply understand what makes communities tick from belonging to trust, culture and shared experiences.
- Proactive and self-led: You don’t wait for perfect briefs; you identify opportunities and move fast.
- Comfortable in fast-paced environments: You thrive in ambiguity and high-ownership settings.
- Mission-aligned: You care about improving health outcomes and building thoughtful, stigma-free spaces for members.
So, why join Eucalyptus?
- Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients’ lives for the better from the moment you join Euc.
- You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
- You’ll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
- We also offer a range of benefits including
- Your own stake in the business with our employee options program
- Newly opened HQ in vibrant Old Street, designed for focus and collaboration
- A flexible hybrid setup: 3 days a week in our Old Street office
- A monthly wellness allowance, for you to spend on whatever wellness means to you
- A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
- 25 days holiday + bank holidays with an enhanced parental leave policy
- A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! 🇫🇷
- Your own MacBook and more!
- Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.