Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
We are looking for a Product & Application Specialist who shall have responsibility and accountability for providing direct support to sales, service operations, and partners including complex quotations, collaboration, and advanced technical and product support to internal teams as well as to customers.
Duties of the role:
Duties may be adjusted depending on applicant experience.
- Review quotation & proposal requests from leads generated by our Direct Sales team and Partner Distributors.
- This will include reviewing formal detailed RFP specifications from buying customers and engineering consultants.
- Select, design and configure products and solutions according to customer specification using Alfa Laval’s configuration tools. Including resizing and redesigning of existing install base.
- Prepare offer documentation, both quotations and formal proposals as required for submittal to the customer.
- As needed for high-spec project orders, co-ordinate with our global project order Bid Engineering teams to ensure strong frontloading, which includes involvement in the cost buildup and specification review.
- Maintain sales process records in our CRM tool and other systems in a consistent and qualitative way, to support the sales process and take decisions.
- Prepare and coordinate order handover to our Order Fulfilment team, and Project Management.
- Your duties, responsibilities and reporting relationships may be enhanced or modified as business needs dictate from time to time.
EDUCATION, EXPERIENCE AND CERTIFICATION/REGISTRATION DESIRED
Education (degree or years) and/or Certification/Registration:
- Bachelor’s Degree in Engineering / Applied Science or Engineering Technologist diploma. Preference (though not mandatory) for Chemical, Mechanical or Petroleum disciplines / competencies.
Type and Length of Experience:
- 2 to 10 years post-education in the targeted industry segments: Petroleum / Petrochemical Production and Refining. Mineral / Metal Processing and Refining, Chemical Production, and/or Pulp & Paper Production.
- Experience in an industrial B2B environment, within or closely with a sales team is an advantage
Knowledge, Skills, Abilities and Attributes Desired in Candidate:
- A working technical knowledge of heat transfer and fluid dynamics is an advantage.
- Insight / experience into common unit operations, and customer values in given segments.
- Experience in the formal tendering procedures for engineered equipment is a valued asset. E.g. reviewing technical specifications and drafting clarifications/deviations, reviewing and commenting a VDRL.
- Effective problem solver, a self-starter, detail oriented, service minded and able to work independently and as part of a team.
- You must demonstrate excellence in verbal and written communication, good personal organization and be proficient in the use of computers.
- Ability to communicate in French (oral and written) is a highly valued asset.
Compensation & Total Rewards
The salary range for this role is $85,000– $110,000 CAD annually, based on experience and role alignment. In addition to base compensation, we offer a comprehensive benefits package and opportunities for growth and development.
Bonus Opportunity
This position is eligible for a target bonus of up to 15% of annual base salary depending on experience, awarded based on the achievement of company performance metrics. Actual bonus amounts are contingent on annual business results and may vary accordingly.
Artificial Intelligence (AI) Disclosure
Alfa Laval does not use artificial intelligence (AI) at any stage of the recruitment or selection process for this position. All applications are screened, assessed, and reviewed exclusively by human recruiters and hiring managers.
Vacancy Disclosure
This posting reflects a current, existing vacancy within our team.