Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Shape the Future of Music Royalties
At Universal Music Group, we are transforming the way recorded music royalties are calculated and delivered to artists and labels worldwide.
We are building a next generation Recorded Music Royalties Calculation System to replace legacy platforms used across our global network. This is a rare opportunity to join a large-scale, business-critical transformation programme at the heart of how artists get paid.
We are looking for a Product Analyst to work closely with the Business Product Owner and cross-functional delivery teams to help shape, build and roll out this global platform.
This role offers exposure to international stakeholders, complex commercial models, modern product practices and progression into greater product ownership over time.
The Opportunity
As Product Analyst, you will operate at the intersection of:
Product strategy
Agile software delivery
Royalties and finance operations
Data, system logic and process design
You will support the end-to-end product lifecycle — from discovery and requirements gathering through to testing, rollout and optimisation.
This role is ideal for someone who:
Has worked on Agile software projects
Enjoys solving complex business and data problems
Is curious about the commercial mechanics of the music industry
Wants to grow into owning product workstreams
You do not need to be a royalties expert — but you must be motivated to learn.
What You’ll Be Doing
Product Development & Delivery
Help prioritise features in line with business value and global rollout strategy
Track delivery progress and proactively manage risks and dependencies
Define metrics, provide insights and provide recommendations on product features
Royalties & Business Analysis
Develop an understanding of royalty calculation logic, deal structures, revenue flows and financial controls
Analyse operational pain points and propose scalable system solutions
Work closely with finance and royalties teams across multiple territories to capture requirements and validate solutions
Process & System Design
Map end-to-end workflows using tools such as Lucid
Document global best practice processes and system behaviours
Support the evolution from legacy workflows to streamlined, scalable product-led processes
Testing & Global Rollout
Help design and execute test cases and support UAT cycles
Log and triage defects with development teams
Support training, release notes and user documentation
Act as a bridge between technical teams and operational users
Stakeholder Collaboration
Facilitate workshops and feedback sessions
Communicate clearly with global stakeholders across different time zones
Maintain transparent documentation in SharePoint and Confluence
What We’re Looking For
Essential Experience
3+ years’ experience in a Product, Business Analyst, QA or Agile delivery role
Experience working within Agile software development environments
Strong analytical and problem-solving skills
Experience using tools such as Jira, Confluence, Lucid, SharePoint (or equivalent)
Excellent written and verbal communication skills
Highly Desirable
Exposure to music royalties, rights management, recorded music operations or finance systems
Experience working with financial or transactional systems
Experience supporting system implementation or transformation projects
Understanding of database structures, SQL or Python
What Makes This Role Unique
Work with global teams across 50+ territories
Contribute to how artists and labels are paid worldwide
Join a major business transformation programme at scale
Gain deep knowledge in a highly specialised and valuable industry domain
Clear pathway to owning product workstreams and progressing into Product Manager-level responsibility
Who You Are
Curious and commercially minded
Detail-oriented but able to see the bigger picture
Proactive self-starter
Collaborative and comfortable working cross-functionally
Motivated to build expertise in the mechanics of the recorded music industry
Career Growth
This role is designed as a progression opportunity. As the system scales, you will have the opportunity to:
Lead defined product workstreams
Become a subject-matter expert in royalties calculation
Take ownership of global stakeholder groups
Progress toward Product Manager or Senior Product Analyst roles
If you are excited by complex systems, global impact, and shaping the infrastructure that underpins the music industry — we’d love to hear from you.
About UMG UK
We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
Bonus Tracks: Your Benefits
Group Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.