Position Overview

This position will handle information regarding motor vehicle title and registration processes. The Processing Specialist I is administratively adept and organized with handling files and maintaining documents. This position is responsible for the scanning and quality control of titling of all new and used cars. Knowledge of state tax and title requirements for various states is essential. A strong attention to detail is required. This position will also be responsible for all aspects of select clients, to include OCR scanning, auditing, customer service, QC, fulfillment and other duties assigned. Overtime may be required.

What you'll do

Maintaining knowledge of DMV laws and regulations as related to vehicle titles.
Ensure the company's title and registration work complies with all applicable state regulations.
Prepare and verify necessary paperwork for submission to county tax office.
Resolve any customer complaints in a friendly, courteous manner.
Practice and promote teamwork at all times.
Daily processing of title and registration transactions.
Other duties as assigned by Office Manager

What we're looking for

High School Diploma/GED
Computer experience – MS EXCEL (a must)
Excellent communication and interaction skills and telephone skills
Proven ability to prioritize, organize, and perform within multiple work systems simultaneously.
Must demonstrate reliability and dependability, including schedule adherence and attendance
Strong interpersonal skills and ability to interact with varying personalities
Strong communication and the ability to build genuine relationships and establish trust at all levels; exceptional interpersonal and rapport building skills, with a patient and empathetic attitude.
Strong data entry experience.

Preferred Qualifications:

Previous Title Clerk Experience
Experience in MS WORD and RTS
Previous high speed scanning

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Processing Specialist I

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