Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Process Transformation Manager is responsible for driving and deploying continuous improvement initiatives across the Safelite field operation with a focus on enhancing efficiency, quality and customer satisfaction. As the Manager of Process Transformation, you will be responsible developing and executing process improvement plans, managing project timelines, and monitoring progress against key performance indicators. You will work closely with and lead cross-functional teams to identify opportunities for improvement and implement best practices to streamline processes and reduce waste resulting in a culture of excellence. Other aspects of the job include change plan development, team building and group facilitation, compiling and analyzing data, and preparing training materials.
What you will do
Develop and implement process improvement plans to drive operational efficiency within multiple facilities or across multiple departments. Plans and assigns work accordingly.
Create implementations plans with local teams to ensure effective deployment of change through operation in order to realize business benefits.
Manage project timelines, stakeholder engagement plans, and business case objectives to ensure successful implementation of process improvement initiatives.
Assist and lead operations teams through the deployment of process change and improvements ensuring sustain implementation in order to realize business benefits.
Facilitate cross-functional teams to identify opportunities for improvement, develop action plans and implement standard best practices.
Collaborate and engage with key stakeholders and provide regular updates on progress of process improvement initiatives, including successes, challenges and next steps.
Assists in the development of process solutions to a wide range of difficult problems ensuring consistency with organization objective.
Monitor and conduct data analysis on key performance indicators to identify areas of improvement and track progress against targets.
Create and deliver presentations on business case progress and project results to field and senior leadership.
Create standard best practices and replicate to improve performance and generate business benefits
Performs other duties as assigned
Complies with all policies and standards
Education Qualifications
Bachelor's Degree Required
Experience Qualifications
7-9 years experience in process improvement and/or project management
Skills and Abilities
Knowledge and experience of process improvement methodologies (Lean, Six Sigma)
Knowledge and experience with change management approaches
Facilitating project teams to deploy improvements and solve local problems
Must be able to travel 50%
Experience with Visio or other process mapping software experience
Strong communication and interpersonal skills including ability to present, influence and interact with all levels of management
Experience facilitating project teams to solve complex problems
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.