Diageo

Process Specialist, Trade Spend, Trade Investment and Finance

Bangalore, India Full time

Job Description :

Job Title-

Process Specialist, Trade Spend, Trade Investment and Finance

About us-

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks

company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to

build brands consumers love. Together with passionate people from all over the world, you’ll test

new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function-

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team-(TE)

About the role-(TE)

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

 

The Contract and Invoice Operations Junior Manager will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster

 

The role is expected to provide operational, functional, and coaching support to the team and junior members of the team as per the request and instruction from the line manager.

 

Dimensions:

Market/Role  Complexity

 

Top 3-5 Accountabilities

 

The Contract and Invoice Operations Specialist will also have specific on-going responsibility including but not limited to:

  • Responsible for all Contract and Invoice Operations processes

  • Responsible for quality work for  Contract & Invoice Operations activities

·        Responsibility and ownership of market

  • Liaise & Co-ordinate with market stakeholders, sales reps to understand context around claims received, activation status and appropriate evidence required

  • Liaise with internal stakeholders

  • Liaise with the customer on Invoicing related issues.

  • Ensure a 100% Compliance across all the areas of Invoicing and Audits

  • Take ownership and devise strategies with the Sales on the invoicing processes.

  • Provide data & work with reporting team to support dashboard on daily basis

  • Service mindset for the market & customer

  • Think out of the box, Go out of what is documented

  • Represent TL as second level, during absence of TL and support the team

 

Qualifications and Experience Required

  • Excellent Business English (Verbal communication & written)

  • Experience in Contract and Invoice operations processes, would be advantageous

  • Results oriented, strong drive and urgency

  • Able to work under pressure and tight deadlines

  • Awareness of controls and risk management

  • Strong problem identifying and problem-solving skills.

  • Build and sustain excellent relationships with multiple partners

  • Strong SAP, Excel skills

  • Experienced in working within shared service center environment

  • Multi-tasking with precision to accuracy

 

Barriers to Success in Role

  • Lack of drive and pro-activity

  • Lack of good business English and communication skills

  • Lack of attention to detail

  • Lack of influencing skills

  • Lack of analytical ability

Role Responsibilities-(TE)

Experience / skills required -(TE)

Flexible Working Statement-

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re

supported to handle your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement- (TE)

Diversity statement-

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where

everyone feels valued and that they can belong, is a crucial part of this.

We accept diversity in the broadest possible sense. This means that you’ll be welcomed and

celebrated for who you are just by being you. You’ll be part of and help build and champion an

inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual

orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products

companies in the world. Join us and help transform our business as we take our brands to the next

level and build new ones as part of shaping the next generation of celebrations for consumers

around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you

submit your application.

Worker Type :

Regular

Primary Location:

Bangalore Karle Town SEZ

Additional Locations :

Job Posting Start Date :

2026-01-12