PRN Health Unit Coordinator – Emergency Department (ED)

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We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

PRN Health Unit Coordinator – Emergency Department (ED)

Location

Brunswick

Facility

Brunswick Family Health Center

Department

Emergency Services-Brunswick-Integrated Hospital Care Institute

Job Code

B12012

Shift

Day/Evening Rotation

Schedule

9:00am-9:30pm

Job Summary

Job Details

Join Cleveland Clinic’s Brunswick Family Health Center and become a part of one of the most respected healthcare organizations in the world. Brunswick Family Health Center is committed to providing world-class care close to home by offering primary care, emergency services and a wide array of specialties. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career. 

The Brunswick Family Health Center Emergency Department features board-certified, emergency medicine physicians available around-the-clock to provide comprehensive care to adults and children. Depending on the type of visit, there are specific areas designed to take care of individual needs efficiently and compassionately. Backed by the full resources of Cleveland Clinic, the Emergency Department provides advanced care to the Brunswick community.  

As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.  

A caregiver in this position works PRN (as needed) variable shifts.

A caregiver who excels in this role will:  

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

• Respond to patient call lights and make rounds.  

• Assist with processing patient admissions, transfers and discharges. 

• Assist patients and families with wayfinding and direct them to available resources. 

• Assemble and maintain patient medical records and other documents related to patient care. 

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• One year of experience in a customer service-related role  

• Experience with typing, computer training or equivalent coursework 

Preferred qualifications for the ideal future caregiver include: 

• College degree  

• Microsoft Office experience  

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities