Private Events Manager- Ludlow House

Private Events Manager- Ludlow House

Salary - $70,000 plus commission

Job Role...

This position will be responsible for managing and executing quality events, including client and partner liaison. 

• Enter all leads into Tripleseat and create a booking or “soft hold”. If date is unavailable, provide alternative dates or venue for member 
• Private events duties, including but not limited to booking events, creating contracts, BEO’s, sending proposals, catering and other as required. 
• Maintain, update and track event changes in Tripleseat 
• Tasked with scheduling & payroll duties as required 
• Perform sales site visits with clients, including pre-event walk throughs. 
• Make introduction to Head of Private Events depending on site and overall scope of the event should it exceed the capacity of a single space and require a buyout. 
• Update internal meetings, including catering and setup in calendar in Event Booking System. 
• Generate weekly report of upcoming private events and their statuses to send out to Operations teams and Head of Private Events 
• Work closely with the Member Events team to ensure that spaces are not double booked, or event times do not overlap 
• Coordinate with other departments to communicate event needs (for example, maintenance, AV, housekeeping, etc.) 
• Work closely with third party vendors and schedule as needed and obtain approval in writing from Head of Private Events before confirming any order that creates a financial obligation for the company 
• Organize, store and update event contracts, receipts and any other pertinent event documentation 
• Email receipts to clients after events and address any questions and/or concerns promptly. 
• Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues 
• To ensure client confidentiality is maintained always. 
• Manage schedule to be at the appropriate property as per schedule. 
• Performs other duties as assigned by Head of Private Events. 

Experience Required 

• Proficient in Tripleseat software 
• Working knowledge of Outlook, Excel, Word, InDesign, Adobe software. 
• Must have flexible schedule including days shifts, evening shift, holidays, and weekends. 
• Ability to multitask and work in a fast-paced environment. 
• Ability to understand and follow written and verbal instructions. 
• A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills 
• Ability to multitask and work in a fast-paced environment. 

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.