Private Bank Middle Office Operations Analyst - Associate

Details of the Division and Team:    

Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals.

Operations set the direction and manage performance to bank targets with a focus on continual performance improvement. Work includes:

• Identifying and prioritizing product and service improvement opportunities and creating plans for implementation

• Utilising comprehensive knowledge of the company's internal operations to develop forward-looking focus for business

• Supporting bank strategy, proactively identifying and managing areas of risk

• Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions

• Communicating changes to operational requirements and their impact on relevant processes and controls

The successful candidate will provide a full spectrum of Middle Office tasks within Private Bank Operations Team including checking various reports and verifying accuracy and validity of transactions via 4 eyes checking as part of business control functions and to meet regulatory requirements.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Competitive Salary and non-contributory pension

• 20 days annual leave plus generous number of public holidays

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives

• The opportunity to support a wide ranging CSR program plus take volunteering leave days

Your key responsibilities:

• Verify all cash transactions including manual payment, cash withdrawal & Cashier Order deposit (if required) and ensure they are adhered to in accordance with the policy/guideline

• Prepare ad-hoc reports in excel by extracting relevant information from transaction data.

• Perform Independent call back function as per internal policy for payments and client’s static data change

• Perform signature verification on client’s documents such as payment instructions, term sheets, credit documents

• Perform document check on security transfer, Standby L/C & Bank Guarantee, subscription form / order form for various fund orders

• Prepare Audit confirmation

• Review and approve the Professional Investor & Private Banking Customer qualification request in accordance with Bank’s policy

• Check the contents of reference letter prepared by RC/Front Office to ensure accuracy before co-signed by the team

• Support supervisor in attending meeting/conference call with different stakeholders and try to resolve issues or provide expertise whenever necessary

• Work independently in solving issues which may arise from time to time and promptly escalate to supervisor as necessary

• Proactively communicating with different departments to discuss issues when necessary

• Actively engage in new project / UAT testing to enhance our process and objective of optimizing automation

Your skills and experience:

• University graduate or candidate with 3 years working experience within middle office / operations experience in Bank/Financial Institution.

• Good with numbers and a good team player

• Ability to handle transactions accurately and timely.

• Self-initiative and to be work under pressure/overtime

• Willing to learn and take on additional challenges

• Fluent in English, Cantonese and Mandarin

• Good communication skills (oral and written) and interpersonal skills.

• Technology Skills: Proficient with Microsoft Excel (V-Look Up, Pivot Tables, Macro), PowerPoint and Word.

How we’ll support you:         

• Flexible working to assist you balance your personal priorities

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.