Print Administrator (On-Site)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Print Administrator for our Edgewood facility.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

The role of a Print Administrator Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols. Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established protocols.

Responsibilities:

• Conducts routine installations and configurations and proficiently assembles and integrates system/products, all in accordance with standard protocols.
• Responds to common service, product, technical, and customer relations inquiries, addressing problems promptly and appropriately, thereby ensuring a high level of customer satisfaction.
• Executes approved and documented scripted change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance.
• Maintains daily production goals and consistently exceeds contract-required response times, ensuring high-quality service delivery.
• Aligns individual work with strategy, collaborates with teams to enhance operations and implement process improvements to standardize processes.
• Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment.
• Completes process-oriented assignments, shares technical information, and supports department-level operational plans. Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision.
• Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.
• Managing print-related tasks: This includes delivering supplies, managing accounts, and handling day-to-day administration tasks.
• Communication skills: Excellent communication skills are essential for liaising with suppliers and peers.
• Collaboration: Working with university departments and external customers to provide solutions.
• Security: Implementing access controls and print auditing to ensure secure and authorized printing.
• Quality control: Reviewing complex reprographic print orders and managing print jobs from start to finish.
• Client support: Assisting with quality control and delivery for vended print projects.
• Operational support: Providing essential operational support across all teams.
• May perform other duties/responsibilities as needed or assigned

Qualifications

• Education: High School diploma/GED and degree in print management or a related field is required.
• Flexible work schedule to meet the demands of a volume-driven operation
• Technical Knowledge: Proficiency in print technologies and project management software is crucial. Familiarity with the latest print technologies and sustainability practices enhances effectiveness.
• Leadership Skills: Strong leadership skills are necessary to manage a team and ensure high-quality outputs.
• Analytical Skills: Strong analytical skills are required to oversee production processes, inventory management, and quality control.
• Strong Microsoft Office, PowerPoint, Access, and Excel skills with the ability to build spreadsheets and basic databases
• The candidate must be able to work alone under minimal supervision with tight deadlines and be a motivated self-starter
• Comfort and experience interacting and communicating with Sr. Leadership
• Attention to Detail: Attention to detail is important for ensuring compliance with quality standards and meeting deadlines.

Shift: Monday – Friday 8 am to 5pm

Hourly Rate: $20.00 – 23.00 USD per hour depending on experience – Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.