Principal UX Designer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Principal UX Designer

Come work at a place where innovation and teamwork come together to support some of the most exciting missions in the world.

Overview

We have a talented and passionate design team dedicated to transforming complex cybersecurity challenges into simple, intuitive, and impactful experiences. We are deeply committed to serving our customers and users through human-centered design, enabling business outcomes, and cultivating a culture where every team member can thrive and excel.

We are seeking a Principal UX Designer with 12+ years of professional experience to provide strategic design leadership across our AI-powered cybersecurity platform. This role is for a design leader who combines deep craft expertise with systems thinking, product strategy, and influence at scale. You will help define the long-term UX vision, shape next-generation Agentic AI experiences, and raise the design bar across teams and products.



In this role, you will collaborate closely with the cross-functional stakeholders such as product managers, engineers, and business leaders to drive UX strategy, innovation, and measurable business impact across the platform. Exposure to AI-powered design tools, generative ideation, intelligent prototyping, and emerging technologies such as AR/VR and conversational interfaces will be considered a strong advantage, enabling you to bring future-ready perspectives into our design process.

Responsibilities

User Research & Insights

• Lead, plan and conduct qualitative and quantitative research including user interviews, surveys, usability testing, and data analysis.
• Synthesize research findings into strategic design directions.
• Champion data-informed design decisions, balancing user needs, business priorities, and technical constraints.
• Define success metrics and UX KPIs aligned to customer value and business outcomes.

Design Excellence

• Translate complex business goals, risk models, and AI capabilities into intuitive user experiences and mental models.
• Design and govern experience architectures spanning workflows, design systems, interaction patterns, and AI agent behaviors.
• Establish UX frameworks, principles, and standards that guide teams across products and platforms.
• Drive consistency across web, mobile, conversational, and emerging interaction paradigms.
• Envision and design human-centered experiences with measurable business impact for shaping the next-generation cybersecurity products.
• Lead and create information architecture, task flows, low-fidelity wireframes, and high-fidelity visual designs for web and mobile platforms.
• Contribute to the evolution, maintenance, and scaling of enterprise design systems to ensure consistency, usability, and accessibility.
• Iterate designs rapidly based on user feedback, usability findings, and stakeholder inputs.

Strategic Innovation

• Define and evolve the end-to-end UX vision for AI-powered, enterprise cybersecurity platforms.
• Lead experience strategy across multiple products and modules, ensuring coherence, scalability, and usability.
• Shape the future of Agentic AI-driven workflows, decision intelligence, and autonomous assistance.
• Contribute to the future vision of AI-powered and agent-driven cybersecurity experiences.
• Translate business goals and user needs into intuitive, scalable product experiences.
• Stay ahead of industry, UX, and AI trends—bringing differentiated, forward-looking ideas into the product roadmap.

Collaboration & Communication

• Partner with product managers, engineers, QA, and business leaders throughout the product lifecycle to ensure design solutions are feasible, scalable, and aligned with product strategy.\
• Clearly articulate and advocate design decisions using strong storytelling, data, and design rationale.
• Lead and participate in design reviews, critiques, and cross-team knowledge sharing.

Leadership, Mentorship & Influence

• Act as a mentor and design leader for senior and mid-level designers, elevating craft quality and strategic thinking.
• Provide design direction, critique, and guidance across multiple teams and initiatives.
• Influence product and engineering leadership through clear storytelling, strong rationale, and outcome-driven design narratives.
• Contribute to building a strong design culture centered on excellence, collaboration, and continuous learning.

Qualifications

• Bachelor’s or master’s degree in UX Design, Interaction Design, Product Design, Visual Communication or related field.
• 12+ years of professional UX design experience with a proven track record of leading large-scale, complex enterprise software products.
• Significant experience designing enterprise B2B platforms, preferably in cybersecurity, SaaS, or data-intensive domains.
• Demonstrated leadership in defining UX strategy, experience architecture, and cross-product consistency.
• Awareness or hands-on experience with emerging interaction paradigms such as Agentic AI, voice interfaces, and immersive experiences.
• Strong foundational knowledge of qualitative and quantitative user research methods.
• Proficiency in design tools such as Figma, Adobe Creative Suite, and usability testing tools.
• Familiarity with AI-assisted design workflows, generative tools, and emerging technologies (AR/VR, conversational UI) is highly desirable.
• Basic understanding of HTML/CSS and how designs translate into production.
• Working knowledge of global accessibility standards (WCAG) and inclusive design practices.

Application Requirements

Applicants must include a portfolio showcasing:

• Strategic case studies showcasing ownership of complex, multi-product or platform-level enterprise experiences.
• Clear articulation of user research findings, problem framing, design strategy, design systems, and long-term impact.
• Artifacts such as user research report, design strategy, information architecture, task flows, wireframes, and high-fidelity visual designs.
• Measurable business impact, where possible (e.g., improved task success, reduced time-to-value, increased adoption, or user satisfaction).

Why Join Us?

You’ll be part of a forward-looking design team shaping the future of enterprise-grade, AI-powered cybersecurity experiences. Your work will have real business impact helping customers manage cyber risk, make better decisions, and operate more securely. You will have the opportunity to grow, innovate, and design for future.