Promote and sell Stryker products in line with customer needs, consistently representing the company with outstanding ethics and professionalism.
Serve as the resident expert for your product line, demonstrating deep clinical knowledge and confidently engaging with surgeons and healthcare professionals.
Build strong, long-term customer loyalty through trust, reliability and exceptional service delivery.
Lead high-quality clinical discussions, position products with a true consultative approach, and act as a trusted advisor in operating rooms and across all levels of care.
Develop and maintain a comprehensive 3-year rolling business plan including SWOT analysis, SMART objectives, territory insights, pipeline understanding and contract renewal cycles.
Gain a thorough understanding of customer requirements, emotional drivers, and purchasing motivators; position solutions accordingly to consistently close opportunities.
Leverage cross-franchise portfolios to enhance value propositions and support regional teams in cross-divisional proposals.
Mentor and support team members, demonstrating the ability to coach and elevate performance across the organization.
Lead significant projects independently, exercise considerable judgment, and collaborate with cross-functional teams to achieve business outcomes.
Establish and maintain strong relationships with existing and potential customers, proactively identifying new contacts and initiating meaningful connections.
Build reliable forecasts and projections, using data and financial indicators to anticipate risks and make informed decisions.
Track trends, competitor activities, product developments and regulatory matters within the UAE medical device landscape, and provide structured reporting to management.
Propose proactive solutions to customers and translate strategic objectives into clear daily, weekly and monthly action plans.
Plan, conduct and document customer visits, meetings and product demonstrations according to business goals and customer needs.
Evaluate tender requests and proposal requirements, preparing complete and accurate material lists.
Guide customers through procurement channels (tenders, direct purchases, leasing, external purchases) and collaborate with the tender team on awarded projects from initiation to completion.
Track delivery timelines, communicate updates proactively, and ensure smooth operational execution.
Manage customer feedback and complaints in collaboration with Quality Management, implementing corrective actions and communicating outcomes.
Coordinate scientific support needs with the marketing team and assist in driving scientific and marketing activities.
Support the logistics team when required, ensuring seamless supply chain execution.
Seek business opportunities across product lines and broaden commercial impact across your territory.
Bachelor’s degree in business, medical sciences or a related field (higher education preferred).
5–8 years of business experience, ideally within the medical device industry.
Proven commercial performance over 3–5 years.
In-depth knowledge of the medical device environment and regulatory requirements.
Strong ability to influence and collaborate effectively using communication and diplomacy.
Excellent communication skills in spoken and written English.
Persuasive, outgoing and confident in dealing with diverse stakeholders.
High persistence, self-motivation, and resilience.
Strong analytical, planning and strategic thinking skills.
Flexible and adaptable to changing environments and business needs.
Excellent teamwork and networking capabilities.
Strong commercial and business acumen.
Valid driving license.