ERM

Principal Technical Consultant, Lead Architect, Salesforce Solutions

Manhattan, New York Full time

ERM is the world’s largest pure-play sustainability consultancy, with more than 8,000 professionals in over 40 countries. Recognized globally as a leader in ESG and sustainability consulting, ERM partners with 70% of the Fortune 100 to help organizations tackle their most pressing environmental and social challenges.

Our Salesforce practice, part of ERM’s Digital Services business unit, combines deep environmental expertise with advanced technology to deliver data-driven solutions that empower clients to accelerate their climate action, carbon accounting, and ESG reporting journeys. We’re shaping a more sustainable future through digital innovation.

The Opportunity

We’re seeking an experienced Lead Salesforce Solutions Architect with strong Salesforce and Net Zero Cloud expertise to join our growing digital team.

In this role, you’ll lead the end-to-end delivery of digital transformation and sustainability projects, ensuring they’re delivered on time, within budget, and to the highest standards. You’ll partner with clients and cross-functional teams to translate business objectives into effective, scalable Salesforce-based solutions that support measurable sustainability outcomes.

This role is ideal for a professional who combines technical knowledge, leadership skills, and a passion for sustainability.

What You’ll Do

Project Leadership & Delivery

  • Lead Salesforce Net Zero Cloud implementation projects from discovery to post-launch optimization.
  • Define project scope, goals, and success criteria in alignment with client sustainability objectives.
  • Facilitate requirements workshops and translate business needs into actionable project plans.
  • Oversee delivery teams to ensure quality, timeliness, and alignment with ERM’s methodologies.
  • Ensure projects adhere to security, scalability, and performance best practices throughout the lifecycle.
  • Technical and Delivery Excellence
  • Coordinate with technical consultants to design and deliver Salesforce configurations and integrations.
  • Ensure solutions meet client requirements for carbon accounting, emissions tracking, and ESG reporting.
  • Apply strong data governance, privacy, and security standards across all projects.
  • Stay current with Salesforce innovations and sustainability trends to continuously improve delivery quality.

Client Engagement & Stakeholder Management

  • Act as the primary point of contact for clients, ensuring clear communication and proactive issue resolution.
  • Build trusted relationships with stakeholders and manage expectations across project phases.
  • Conduct project reviews, lessons learned, and continuous improvement sessions to maximize client success.
  • Business Development & Leadership
  • Support pre-sales activities such as proposal development, project scoping, and client presentations.
  • Collaborate with senior leadership to define digital project strategies and client roadmaps.
  • Mentor junior consultants and promote delivery excellence and professional growth within the team.

What You Bring

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
  • 6-8+ years of experience managing digital transformation or system implementation projects, ideally within consulting or technology environments.
  • Proven expertise in Salesforce (Net Zero Cloud, Agentforce, Data 360, CRM Analytics) with a solid understanding of configuration, workflows, and integrations.
  • Experience leading complex, cross-functional projects with multiple stakeholders and technical teams.
  • Strong understanding of Agile and Waterfall methodologies and experience with tools such as Jira, Asana, or MS Project.
  • Exceptional communication, organization, and stakeholder management skills.
  • A passion for sustainability, carbon accounting, and ESG reporting

Ready to make an impact? Apply today and join a team that combines technology, sustainability, and purpose to create a better future.

Applications accepted through (3/13/26). The posting may be extended if the position remains unfilled. 

For the Principal Technical Consultant, Lead Architect, Salesforce Solutions​ position, the anticipated annual base pay is $148,000 –$180,000 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible). 

We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees. 

Note: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures. 

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. 

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!