Serviceexpertsllc

Principal Strategic Translator

S01 Field Support Full Time

Principal Strategic Translator - Job Description

Overview

We are seeking a Principal Strategic Translator to serve as the critical linkage between executive business strategy and the technical execution performed by our Data Science and Analytics Center of Excellence (CoE). This high-impact Individual Contributor (IC) role requires exceptional communication and strategic planning skills, coupled with deep technical fluency to successfully scope, translate, and drive the delivery of high-value analytical products.

Key Responsibilities

Strategic Translation & Stakeholder Management (Approx. 60% of Time)

  • Strategic Roadmapping: Consult directly with senior business leaders and stakeholders to define complex business challenges, identify strategic analytical opportunities (e.g., acquisition, cross-sell, retention), and develop the prioritized analytical roadmap.
  • Business Requirement Definition: Translate ambiguous, high-level business objectives and problems into clear, structured analytical hypotheses and detailed technical requirements for the CoE.
  • Impact Maximization: Drive the strategy and consumption plan for analytical insights, ensuring that models and dashboards are properly utilized to improve Clinical Value, Segmentation, and leverage key business decisions.
  • External Partnership Review: Review and articulate opportunities for strategic partnerships with third-party data or analytics providers to synergize with and augment the internal team’s capabilities.

Technical Acumen & Execution Liaison (Approx. 30% of Time)

  • Technical Liaison: Serve as the primary communication bridge between executive stakeholders and the technical team (CoE). Manage expectations, clarify technical feasibility, and ensure solutions are fit-for-purpose.
  • Design Oversight: Maintain technical competence in modern analytical tools (e.g., Python, Databricks, Power BI) sufficient to validate the CoE’s approach, evaluate architectural proposals, and challenge technical trade-offs.
  • Deliverable Scoping: Define the specific output required from the CoE—whether a predictive model built in Python/Databricks or an executive dashboard built in Power BI—and ensure the final deliverable meets the strategic business need.
  • Risk Management: Partner with the CoE to proactively identify and mitigate project risks related to data quality, model complexity, and deployment timelines.

Communication & Influence (Approx. 10% of Time)

  • Executive Communication: Lead high-quality presentations to engage and influence a wide range of partners, from senior leadership to technology teams, simplifying complex technical methodologies and results into clear, actionable business narratives.
  • Organizational Influence: Drive adoption of data-driven decision-making across the organization, advocating for best practices in model consumption and insights application.

Required Qualifications

  • Experience: Proven experience (typically 7+ years) working at the intersection of business strategy and advanced analytics/data science.
  • Strategic & Communication Skills: Exceptional ability to distill complex analytical concepts into simple, actionable strategies and communicate effectively across all organizational levels (executive, business unit, technical).
  • Technical Competence: Strong, hands-on understanding of the analytical technology stack, including:
  • Python: Understanding of common libraries and model building workflows.
  • Databricks: Familiarity with cloud data warehousing/processing environments.
  • Power BI (or similar): Experience defining requirements for executive-level data visualization.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.


Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com